Sales Development Representative F/M

Esker, Inc.; Busto Arsizio; On-site; EUR 40,000 - 60,000; Full time

Job summary

Esker, Inc. is seeking a proactive Business Development/Inside Sales professional to qualify inbound leads and promote Esker solutions across Italy and Italian-speaking regions.

You will engage prospects via phone, email, and social channels to understand document-intensive processes and digital transformation objectives. The role focuses on generating new business opportunities, supporting Field Sales throughout the cycle, and collaborating with Marketing, Customer Experience, and Partner teams

Qualifications

• Experience in business development or inside sales.
• Ability to generate new business opportunities and identify stakeholders.
• Strong communication and relationship-building skills.
• Customer-oriented mindset with the ability to understand business challenges.

Responsibilities

• Qualify inbound leads and introduce Esker solutions to prospects.
• Contact prospects by phone, email, and LinkedIn to understand challenges.
• Generate opportunities and support Field Sales during the sales cycle.
• Execute outbound prospecting and telemarketing campaigns.
• Maintain accurate information in Salesforce CRM and report on activities.

Skills

Business development

Inside sales

Lead generation

Customer-facing

CRM data quality

Multi-department collaboration

Tools

Salesforce CRM

LinkedIn Sales Navigator

Marketing automation tools

Sales engagement tools

Job description

Your Missions #PositivelyImpactful

• Qualify inbound leads generated by marketing activities and introduce Esker's solutions to prospects across Italy and the Italian-speaking region of Switzerland.

• Contact prospects by phone, email, and LinkedIn to understand their document-intensive processes, business challenges, and digital transformation objectives.

• Generate new business opportunities and identify key stakeholders within target accounts.

• Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.

• Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.

• Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.

• Maintain accurate and up-to-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.

• Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.

• Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.

• Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.

• Report regularly on activities, pipeline development, and results.

Your Work Environment - #PositivelyConnected

• Salesforce CRM

• Marketing automation tools

• LinkedIn Sales Navigator

• Sales engagement tools

• Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Profile

• Previous experience in business development, inside sales, lead generation, or customer-facing B2B roles.

• Comfortable engaging prospects through phone, email, and social selling activities.

• Strong communication and relationship-building skills.

• Customer-oriented mindset with the ability to understand business challenges and identify value-added solutions.

• Organized, autonomous, and able to manage multiple priorities effectively.

• Data-driven and attentive to CRM data quality and reporting.

• Team player who enjoys collaborating with different departments in an international environment.

• Curious about technology and digital transformation topics.

• Fluent in Italian and comfortable communicating in English, both spoken and written.

At Esker, we are committed to equal opportunities and take pride in making diversity a strength. That's why we welcome all talents and encourage anyone with the skills listed in this job posting to apply.