Sales Associate - Serravalle Scrivia Outlet H/F

Balmain; Montà; In loco; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

BALMAIN in Italy is seeking a Sales Associate with a strong personality and passion for delivering an exclusive customer experience.

You will welcome clients to the store, build loyalty, support the sales team, assist on- and off-floor, and help with stock control and CRM data. Fluency in English is mandatory, and experience in a luxury house is highly valued as you grow your career in our brand.

Competenze

• 2+ years of experience in a luxury retail environment or similar setting.
• Familiarity with luxury brand service standards and building client books.
• Excellent verbal and written communication skills; strong organizational ability.

Mansioni

• Welcome clients to the Balmain Store experience with first-class service and personal follow-up.
• Build loyalty and client confidence to maximise sales.
• Support the Sales Team for smooth transactions and assist on- and off the sales floor.
• Assist with visual merchandising and back-of-house duties such as shipping and inventory control.
• Gather CRM details to maintain relationships and build a client book for follow-up.
• Maintain up-to-date product knowledge and engage in store training.
• Assist with stock control and management.

Conoscenze

Customer service

Brand ambassador

Sales orientation

Communication skills

English fluency

Descrizione del lavoro

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.

We are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our Brand and our Product.

This is an exciting opportunity for those who see themselves as our Brand Ambassadors in-store and are seeking to grow their career in a luxury retail environment.

Your assignment will be the following:

• Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on-and-off the sales floor;
• Support with visual merchandising directives and back-of-house duties such as shipping and inventory control;
• Gather the client’s CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock

Profile:

This position requires at least 2 years of experience on a similar assignment within a strong Luxury House like ours.

Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.

Regular attendance and punctuality.

Ability to professionally interact with management and coworkers.

Excellent verbal and written communication skills.

Strong organizational skills, multi-tasking and prioritizing capabilities.

Fluency in English is mandatory.