Fixed-Term Sales Associate - la Rinascente Milan H/F

BALMAIN; Milano; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

BALMAIN is seeking a Sales Associate for its Milan boutique inside La Rinascente. You will welcome clients and provide a personalised luxury service, acting as a Brand Ambassador to build loyalty and drive sales.

Join us to support the sales team on and off the floor, participate in visual merchandising, CRM collection, and stock control, while expanding product knowledge and delivering exceptional client experiences in Italian and English.

Competenze

• Minimum 2 years in a similar luxury retail role.
• Experience with luxury brand service standards and an existing client book.
• Fluent in Italian and English.

Mansioni

• Welcoming clients and delivering first‑class, personalised service.
• Acting as a Brand Ambassador to build client loyalty and maximise sales.
• Supporting the Sales Team to ensure smooth transactions.
• Assisting on and off the sales floor.
• Contributing to visual merchandising and back‑of‑house duties (shipping and inventory).
• Collecting clients' CRM details to nurture relationships and build a client book.
• Developing product knowledge through in-store training and staying informed on product lines.
• Supporting stock control and management.

Descrizione del lavoro

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic "New French Style." Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder's architectural approach to movement. The Maison's collections span women's and men's ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison's distinctive identity. Join our team in our new boutique in La Rinascente Milan!

As a member of our team, you will embody the Balmain Store experience and act as a true ambassador of our brand.

Reporting to the Store Management, your responsibilities will include:

• Welcoming clients and ensuring first-class, personalised customer service throughout their visit;
• Acting as a genuine Brand Ambassador by building client loyalty and confidence, and maximising profitable sales;
• Supporting the Sales Team to ensure smooth and successful transactions with clients;
• Assisting both on and off the sales floor;
• Contributing to visual merchandising guidelines and back-of-house duties such as shipping and inventory control;
• Collecting clients' CRM details to nurture the relationship and build a client book, ensuring personalised follow-up;
• Actively developing product knowledge by staying up to date with fashion trends, taking part in in-store training, and keeping informed on all product lines;
• Supporting stock control and management.

You have at least 2 years' experience in a similar role within a strong Luxury House. You are familiar with luxury brand service standards and bring an existing client book of potential high-value clients.

You demonstrate regular attendance and punctuality, and the ability to interact professionally with management and colleagues. You have excellent verbal and written communication skills, along with strong organisational, multitasking, and prioritisation abilities.

Fluency in both Italian and English is mandatory.