Sales Assistant Milano Scalo

PIQUADRO S.p.A.; Milano; In loco; EUR 23.000 - 29.000; Part-time

Descrizione del lavoro

PIQUADRO S.p.A. in Milano seeks a part-time retail professional to maximize store sales and build lasting client relationships. You will provide product, promotion, and pricing information, guide customers, manage pricing discrepancies, and support store operations to maintain a pristine environment.

The ideal candidate has strong English skills, is comfortable with customer service, and can inspire both customers and colleagues while actively pursuing targets.

Competenze

• Fluency in English (written & spoken) is strongly desired.
• Chinese language skills are appreciated.
• Retail or service industry experience.
• Great customer service and people skills.
• Ability to communicate and inspire customers and colleagues.
• Good numeracy and problem-solving abilities.

Mansioni

• To maximize sales for the store.
• To develop enduring relationships with clients.
• To provide product, promotion, and pricing information by clarifying customer request.
• To approach customers and offer them advice and support on product to persuade them to buy.
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
• To understand and be able to advise customers on smart professional dress and appearance.
• To resolve order and inventory problems by investigating data and history.
• To handle returns of merchandise.
• To maintain a clean and orderly environment in the store at the highest standard.
• To support the team on the general operations of the “Piquadro” store.
• To arrange merchandise on shelves according to popularity and other criteria.
• To operate cash registers and close daily revenues.
• To maintain customer database by inputting customer profile and updates.
• To go the “extra mile” to meet targets.

Conoscenze

Fluent English

Chinese appreciated

Retail experience

Customer service

People skills

Numeracy & problem solving

Communication & inspiration

Descrizione del lavoro

Salary (Full-Time Equivalent): Gross annual salary of €26,000 (Full-Time Equivalent), in accordance with the applicable National Collective Labour Agreement (CCNL Pelli e Cuoio Industria). For part-time positions, the salary will be pro-rated according to the agreed working hours.

Reports to: Sales Manager

Type of Contract: Tempo det. PART TIME

To provide consistent and exceptional standard of customer service in the store.

The Role:

To maximize sales for the store;

To develop enduring relationships with clients;

To provide product, promotion, and pricing information by clarifying customer request;

To approach customers and offer them advice and support on product to persuade them to buy;

To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;

To understand and be able to advise customers on smart professional dress and appearance;

To resolve order and inventory problems by investigating data and history;

To handle returns of merchandise;

To maintain a clean and orderly environment in the store at the highest standard;

To support the team on the general operations of the “Piquadro” store;

To arrange merchandise on shelves according to popularity and other criteria;

To operate cash registers and close daily revenues;

To maintain customer database by inputting customer profile and updates;

To go the “extra mile” to meet targets.

The Candidate:

Fluency in English (written & spoken) is strongly desired and Chinese appreciated;

Retail or service industry experience;

Great customer service and people skills;

Ability to communicate and inspire customers & store colleagues;

Good standard of numeracy and problem solving;