Room Service Commis de Rang - Luxury Hotel, MOstay Benefits

Mandarin Oriental Hotel Group Limited; Milano; In loco; EUR 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Learning & Development

MOstay

Health & Wellness

Employee meals

Dry-cleaning

Descrizione del lavoro

Mandarin Oriental, Milan is seeking a Commis de Rang to join the Room Service team in Milan. The role focuses on delivering a personalized in-room dining experience, setting up trolleys, explaining dishes, and ensuring guests are delighted with timely and accurate service.

The ideal candidate communicates fluently in Italian and English, is self-motivated, and aims to provide impeccable service consistent with the property’s luxury standards.

Competenze

• Fluent in Italian and English.
• Self-motivated with strong communication skills.
• Willing to deliver professional and impeccable service.

Mansioni

• Follow the entering guest room rules and policies.
• Set up of trolleys as per standard and delivery of In Room Dining orders to guest rooms and service apartments.
• Explain the ordered dishes in the guest room and present them attractively.
• Ensure guests receive a personalized in room dining experience, performed in a timely and complete manner.
• Perform any tasks relating to billing according to hotel standards and cashiering policies.
• Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.
• Distribute all guest amenities as required.
• Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
• Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly.
• Ensure product knowledge is up to date.
• Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.

Conoscenze

Fluent in Italian

Fluent in English

Descrizione del lavoro

Mandarin Oriental, Milan is seeking a Commis de Rang to join the Room Service team in Milan. The role focuses on delivering a personalized in-room dining experience, setting up trolleys, explaining dishes, and ensuring guests are delighted with timely and accurate service.

The ideal candidate communicates fluently in Italian and English, is self-motivated, and aims to provide impeccable service consistent with the property’s luxury standards.