In-Room Dining Commis de Rang | Luxury Hotel | MOstay

Mandarin Oriental; Milano; On-site; EUR 22,000 - 23,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellbeing program

Employee meals

Dry cleaning

Job summary

Mandarin Oriental, Milan invites applications for a Commis de Rang in the Room Service team. Based at our Milan property, you will delight guests with attentive in-room dining service, presenting dishes attractively and ensuring timely delivery in line with luxury standards.

The ideal candidate communicates well in Italian and English, is self-motivated, and eager to learn. The role offers development opportunities within a globally renowned luxury hotel and a collaborative, service-driven work

Qualifications

• Fluent Italian and English are required.
• Self-motivated with excellent communication and guest service skills.
• Previous luxury hospitality or room service experience is a plus.

Responsibilities

• Follow the entering guest room rules and policies.
• Set up trolleys and deliver In Room Dining orders.
• Explain dishes to guests and present attractively.
• Ensure personalized in-room dining experience, timely and complete.
• Handle billing per hotel standards and cashiering policies.
• Ensure all dishes meet hotel standards and food & beverage specifications.
• Distribute guest amenities as required.
• Assist in stock pickups including linen, beverages, dried goods and others.
• Ensure product knowledge is up to date.
• Listen to guests and observe body language to delight and satisfy every guest.

Skills

Fluent Italian

Fluent English

Job description

Mandarin Oriental, Milan invites applications for a Commis de Rang in the Room Service team. Based at our Milan property, you will delight guests with attentive in-room dining service, presenting dishes attractively and ensuring timely delivery in line with luxury standards.

The ideal candidate communicates well in Italian and English, is self-motivated, and eager to learn. The role offers development opportunities within a globally renowned luxury hotel and a collaborative, service-driven work