Robotics Sales Support Specialist

ABB; Torino; Ibrido; EUR 35.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working hours

Canteen or meal vouchers

Descrizione del lavoro

ABB in Italy's Robotics Operations seeks a technical sales support professional to back the proposal process and act as a key technical resource. You will craft technical descriptions of ABB products, estimate costs, and prepare documentation for customer opportunities.

The role requires 3-5 years in sales support or proposal engineering within industrial automation, with fluency in Italian and English and willingness to travel as needed. Hybrid work options are available in Italy.

Competenze

• Technical-commercial proposal development experience in robotics and automation.
• 3-5 years of experience in sales support, proposal engineering, application engineering or industrial automation.
• Enhanced knowledge of ABB RobotStudio, Microsoft Office Suite, CRM tools and costing methodologies.
• You are passionate about customer focus, negotiation, teamwork and problem solving.
• Degree in Mechanical Engineering, Electrical Engineering, Automation Engineering or equivalent technical background.
• You are at ease communicating in Italian and English.
• Availability for occasional customer visits and business travel.

Mansioni

• Support the assigned Sales organization during the proposal process and serve as a key technical resource.
• Prepare technical descriptions of ABB products and technology, determine costs, and prepare final documentation.
• Develop and maintain new sales opportunities and address customer problems while aiming at orders, NPV, and NPS targets.
• Ensure budget goals and profitable growth across all product groups and countries.

Conoscenze

Sales support

Proposal engineering

Industrial automation

Customer focus

Negotiation

Formazione

Degree in Mechanical Engineering, Electrical Engineering, Automation Engineering or equivalent

Strumenti

ABB RobotStudio

Microsoft Office

CRM tools

Costing methodologies

Descrizione del lavoro

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To

Senior Engineering Manager

Your Role And Responsibilities

• In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The Work Model For The Role Is

This role is contributing to the Robotics Automation Division- Robotics Operations in Italy.

Main stakeholders are Sales Organization, Customers, Proposal & Engineering Team, Project Management, Product Management, Global Business Units and Factories

You Will Be Mainly Accountable For

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications For The Role

• You are highly skilled in technical-commercial proposal development, cost estimation and solution definition for the industrial robotics and automation market.
• You have 3-5 years of experience in sales support, proposal engineering, application engineering or industrial automation.
• Possess an enhanced knowledge of ABB RobotStudio, Microsoft Office Suite, CRM tools and costing methodologies.
• You are passionate about customer focus, negotiation, teamwork and problem solving.
• Degree in Mechanical Engineering, Electrical Engineering, Automation Engineering or equivalent technical background.
• You are at ease communicating in Italian and English.
• Availability for occasional customer visits and business travel.

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: €39.000

Variable Pay: Eligible for Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits As Per Policy

• Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families
• Welfare plan with a wide range of personalized services
• Canteen or meal vouchers provided

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

We value people from different backgrounds. Could this be your story?

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