Retail Sales Associate - Elevate Customer Experience & Sales

PIQUADRO S.p.A.; Bologna; In loco; EUR 23.000 - 29.000; Tempo pieno

Descrizione del lavoro

PIQUADRO S.p.A. in Bologna is seeking a store associate to provide exceptional customer service and drive sales. The role involves advising customers on products, presenting promotions, and maintaining store standards.

Fluency in English is strongly desired and Chinese appreciated; retail/service experience and strong people skills are valued; accurate cash handling and database updates are part of daily tasks.

Competenze

• Fluency in English (written & spoken) is strongly desired and Chinese appreciated.
• Retail or service industry experience.
• Great customer service and people skills.
• Ability to communicate and inspire customers & store colleagues.
• Good standard of numeracy and problem solving.

Mansioni

• To maximize sales for the store.
• To develop enduring relationships with clients.
• To provide product, promotion, and pricing information by clarifying customer request.
• To approach customers and offer them advice and support on product to persuade them to buy.
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
• To understand and be able to advise customers on smart professional dress and appearance.
• To resolve order and inventory problems by investigating data and history.
• To handle returns of merchandise.
• To maintain a clean and orderly environment in the store at the highest standard.
• To support the team on the general operations of the PIQUADRO store.
• To arrange merchandise on shelves according to popularity and other criteria.
• To operate cash registers and close daily revenues.
• To maintain customer database by inputting customer profile and updates.
• To go the extra mile to meet targets.

Conoscenze

Fluency in English

Chinese language

Retail experience

Customer service

Numeracy

Descrizione del lavoro

PIQUADRO S.p.A. in Bologna is seeking a store associate to provide exceptional customer service and drive sales. The role involves advising customers on products, presenting promotions, and maintaining store standards.

Fluency in English is strongly desired and Chinese appreciated; retail/service experience and strong people skills are valued; accurate cash handling and database updates are part of daily tasks.