Retail IT Lead: Store Tech & Omnichannel Innovator

Tory Burch

Lazio

In loco

EUR 85.000 - 120.000

Tempo pieno

5 giorni fa

Candidati tra i primi

Generatore di candidature

Ottieni una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che stanno cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Employee discount

Exclusive sample sales access

Free executive coaching

Descrizione del lavoro

Tory Burch in Milano, Italy is seeking an IT leader for retail technology delivery and operations across stores. You will lead feature development for POS, clienteling, store reporting, payments, and maintain uptime.

The role requires 8+ years in IT with retail focus, strong stakeholder management, travel across Italy and the EU, and fluency in English. We offer generous benefits, employee discounts, and opportunities for growth.

Competenze

8+ years of IT experience, with at least 6 years in a retail‑focused environment.
Proven track record of managing and deploying modern POS systems and retail applications.
Strong understanding of retail operations, store infrastructure, and customer‑facing technologies.
Experience with project management methodologies and tools.

Mansioni

Own store technology delivery & operations.
Lead feature development and on‑call for POS, clienteling, store reporting, and payments; run incident/root cause analysis, harden releases, and monitor uptime, authorization success rates, and tender reliability.
Launch & scale new stores and relocations.
Partner with Retail Ops to stage POS devices, payment terminals, and clienteling iPads for new store openings; ensure configuration, integrations, security, and acceptance tests are complete before doors open.
Integrate payments & clienteling. Work with payment and POS partners and clienteling platforms to deliver frictionless checkout and associate workflows, aligning SDKs, APIs, and compliance requirements.
Enable omnichannel store experiences. Coordinate with Global OMS and eCommerce teams to support BOPIS, ship‑from‑store, and remote selling; track store‑level SLAs and inventory & price accuracy.