Retail IT Lead: POS & Store Operations Innovator

BoF Careers; Milano; In loco; EUR 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Executive coaching on-demand

Generous benefits

Descrizione del lavoro

Tory Burch is seeking a hands-on Engineering Manager to ensure flawless store technology delivery—from POS to clienteling and store reporting. You will lead vendor resources, partner with Store Operations, and guide new store openings while improving reliability.

The role requires deep retail tech acumen, strong PM skills, and the ability to travel across Italy and EU regions. You will collaborate with Global OMS and eCommerce teams to support omnichannel experiences and high-availability retail

Competenze

• Minimum 8 years of IT experience, with at least 6 years in retail.
• Proven track record of managing and deploying modern POS systems and retail applications.
• Strong understanding of retail operations, store infrastructure and customer-facing technologies.
• Experience with project management methodologies and tools.
• Excellent communication and stakeholder management skills.
• Fluent in English; additional European languages are a plus.
• Willingness to travel across Italy and EU regions with overnight travel.

Mansioni

• Own store technology delivery & operations.
• Lead feature development and on-call for POS, clienteling, store reporting, and payments.
• Launch & scale new stores and relocations.
• Integrate payments & clienteling.
• Enable omnichannel store experiences.
• Measure & improve dashboards for latency, failures, and uptime.

Conoscenze

IT leadership

POS systems

Retail tech

Project management

Stakeholder management

Communication

Strumenti

POS devices & payments

Retail software

CRM

mPOS

Payment terminals

Descrizione del lavoro

Tory Burch is seeking a hands-on Engineering Manager to ensure flawless store technology delivery—from POS to clienteling and store reporting. You will lead vendor resources, partner with Store Operations, and guide new store openings while improving reliability.

The role requires deep retail tech acumen, strong PM skills, and the ability to travel across Italy and EU regions. You will collaborate with Global OMS and eCommerce teams to support omnichannel experiences and high-availability retail