Luxury Retail Department Manager — Transform Sales & Service

BoF Careers; Serravalle; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Tory Burch Italia is seeking a Store Manager to lead by example, drive transformative customer experiences, and uphold the brand’s standards in Serravalle. The role involves guiding the team, training sales associates, and maintaining luxury service levels.

You will collaborate with leadership to optimize store operations, maximize sales, and ensure a positive, energetic environment that reflects the Tory Burch brand.

Competenze

• Leadership presence to guide the team and model company values.
• Strong customer service mindset with focus on luxury client experience.
• Ability to train and coach sales associates for performance.
• Solid understanding of brand aesthetic and product knowledge.
• Clear communication to ensure storewide alignment and execution.

Mansioni

• Lead by example and motivate the team to achieve sales plans and personal targets.
• Deliver transformational customer experiences through product knowledge and service excellence.
• Represent the Tory Burch brand and uphold store presentation standards.
• Oversee opening/closing procedures, POS accuracy, and inventory controls for operational excellence.
• Drive business results through clienteling, partnerships with leadership, and data-informed decisions.
• Collaborate with fellow leaders to foster a positive, productive work environment.

Conoscenze

Leadership

Customer service

Sales coaching

Brand knowledge

Communication

Descrizione del lavoro

Tory Burch Italia is seeking a Store Manager to lead by example, drive transformative customer experiences, and uphold the brand’s standards in Serravalle. The role involves guiding the team, training sales associates, and maintaining luxury service levels.

You will collaborate with leadership to optimize store operations, maximize sales, and ensure a positive, energetic environment that reflects the Tory Burch brand.