Restaurant Hostess/Host

Hosco.com; Roma; On-site; EUR 12,000 - 18,000; Full time

Job summary

Hosco is hiring a Host/Hostess to warmly welcome guests and guide them to seating areas. You will manage reservations, provide menus, and coordinate with wait staff to ensure smooth service. The role requires strong communication and a keen eye for hospitality details.

Ideal candidates bring experience in guest services, fluent English, and the ability to work in shifts in a dynamic dining environment.

Qualifications

• High School Diploma or equivalent required.
• Fluent in English.
• Outstanding communication skills.
• Strong organizational and people skills to ensure guests have a positive dining experience from arrival to departure.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with ability to monitor dining and bar areas.
• Availability to work in shifts as needed.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention.
• Answer incoming calls and address customers’ queries.
• Assist wait staff as needed.

Skills

Fluent in English

Outstanding communication skills

Excellent communication skills (via in

Strong organizational skills

Availability to work in shifts

Familiarity with health and safety

Experience in managing reservations

Demonstrable customer-service skills

Greet customers and depart

Education

High School Diploma or equivalent

Job description

Job title: Hostess/Host

Reports directly to: Food and Beverage Manager

Overall Job Purpose

Maintaining a friendly, approachable attitude is crucial in this position.

A Hostess, or Host, works in the food and beverage industry welcoming guests to an establishment. Their duties include greeting customers upon their arrival, ushering these patrons to designated tables, and introducing them to their Server.

They also help provide an enjoyable dining experience by ensuring that customers have everything they need.

Qualifications & Skills

• High School Diploma or equivalent required
• Fluent in English
• Outstanding communication skills
• Solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed

Candidate profile

Education and Experience

• 2 years previous work experience as Hostess

Principal Accountabilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention
• Answer incoming calls and address customers’ queries
• Assists wait staff as needed