Hostess

Cardorome; Roma; On-site; EUR 24,000 - 30,000; Full time

Job summary

Cardo Hotels in Rome is seeking a friendly Restaurant Hostess/Host to warmly welcome guests, guide them to tables, and introduce them to servers for a smooth dining experience.

The role requires a high school diploma, fluent English, excellent communication and organizational skills, and the ability to work shifts. Candidates should be comfortable with reservations and maintaining a welcoming reception area.

Qualifications

• High School Diploma or equivalent required.
• Fluent in English.
• Outstanding communication skills.
• Solid organizational and people skills to ensure guests have a positive dining experience from arrival to departure.
• Availability to work in shifts.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (phone and in-person).
• Strong organizational skills to monitor dining and bar areas.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention.
• Answer incoming calls and address queries.

Skills

Fluent English

Communication skills

Organizational skills

Shift flexibility

Reservations management

Customer-service

Phone and in-person communication

Education

High School Diploma or equivalent

Job description

Cardo Hotels | Hostessback to Cardo Hotels homepageBack to vacancy overview# HostessRomaWE ARE BUILDING THE NEXT GENERATION HOSPITALITY BRANDOur mission is to design experiential places for for individual wellbeing and corporate culture optimization.Our purpose is to make city brakes and workations less apologetic, more purposeful and tuned to the self.Modern properties and offbeat places immersing guests within local experiences. A combination of public and private spaces flexing between community and quiet reflection. Hospitality transcending the whole and delivering a sense of self. A service’ geared to and placing emphasis on our guests’ and employees’ emotional intelligence.It is all about the brand experience, the brand story and the location; It is focused on the hotel, its design and art curation, its experiences and cultural programming.http://cardohotels.com/apply now**Job title: Restaurant Hostess/Host****Reports directly to:** Food and Beverage Manager**Overall Job Purpose**Maintaining a friendly, approachable attitude is crucial in this position.A Hostess, or Host, works in the food and beverage industry welcoming guests to an establishment. Their duties include greeting customers upon their arrival, ushering these patrons to designated tables, and introducing them to their Server.They also help provide an enjoyable dining experience by ensuring that customers have everything they need.**Qualifications & Skills**· High School Diploma or equivalent required· Fluent in English· Outstanding communication skills· Solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.· Familiarity with health and safety regulations· Experience in managing reservations· Demonstrable customer-service skills· Excellent communication skills (via phone and in-person)· Strong organizational skills with the ability to monitor the entire dining and bar area· Availability to work in shifts as needed**Candidate profile**Education and Experience · 2 years previous work experience as Hostess/Host**Principal Accountabilities**· Welcome guests to the venue· Provide accurate wait times and monitor waiting lists· Manage reservations· Escort customers to assigned dining or bar areas· Provide menus and announce Waiter/Waitress’s name· Greet customers upon their departure· Coordinate with wait staff about available seating options· Maintain a clean reception area· Cater to guests who require extra attention· Answer incoming calls and address customers’ queries· Assists wait staff as needed