Remote Technical Support Engineer – Automatic Machines

Amdistributori; Brescia; In loco; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company cafeteria

Performance bonus

Overtime pay

Thirteenth-month salary

Descrizione del lavoro

Amdistributori, located in Brescia, is seeking a Technical Support Employee to join their assistance team. The role involves providing remote support to field technicians, assisting with configuration changes, and analyzing technical issues.

The ideal candidate should have at least 5 years of experience in technical support roles, possessing strong planning skills and a high learning aptitude. The position offers a full-time contract with additional benefits, including performance bonuses and overtime pay.

Competenze

• At least 5 years in a similar role.
• Preferred experience in Technical Support Employee of 3 years.

Mansioni

• Provide remote support to field technicians for fault resolution.
• Assist in configuration changes and explain product functionalities.
• Analyze technical issues remotely.
• Open service tickets to report malfunctions.

Conoscenze

Basic knowledge of electronics and IT

Strong planning skills

High learning aptitude

Basic knowledge of data networks

Descrizione del lavoro

Amdistributori, located in Brescia, is seeking a Technical Support Employee to join their assistance team. The role involves providing remote support to field technicians, assisting with configuration changes, and analyzing technical issues.

The ideal candidate should have at least 5 years of experience in technical support roles, possessing strong planning skills and a high learning aptitude. The position offers a full-time contract with additional benefits, including performance bonuses and overtime pay.