Remote Lab Automation & IT Solutions Specialist

Beckman Coulter - Diagnostics; Verretto; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan contributions

Ticket Restaurant

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics, part of the Danaher family, is seeking a Workflow & IT Solution Specialist to implement, configure, and optimize laboratory automation and IT solutions for customers. You will work across Italy and Europe, delivering on-site and remote support, and training lab staff to drive adoption and performance.

The role partners with Sales, PMO, Service, and R&D, reporting to the Workflow & IT Manager within the Customer Service EMEA team.

Competenze

• Experience in laboratory automation, diagnostic systems, or related environments.
• Strong technical knowledge of automated diagnostic systems, middleware, and laboratory workflows.
• Proficiency with relevant IT systems, software tools, and diagnostic technologies.
• Strong communication and customer-facing skills, with the ability to deliver training and support effectively.
• Fluency in Italian and English, plus an additional EU language (Spanish, French, or German).
• Flexibility to travel 50–70% of the time across Italy or Europe and work flexible hours as business needs require

Mansioni

• Support the installation, configuration, validation, and integration of laboratory automation and diagnostic IT systems.
• Provide on-site and remote technical support, troubleshooting issues to ensure system reliability and performance.
• Deliver training to laboratory staff and customers, ensuring effective system adoption and user proficiency.
• Analyze workflows and identify opportunities to optimize laboratory efficiency through automation improvements.
• Act as a technical expert in automation solutions, supporting both customers and internal teams.
• Ensure compliance with regulatory requirements and maintain high-quality standards in all implementations.
• Collaborate with cross-functional teams (Sales, PMO, Service, R&D) to ensure successful project delivery.
• Maintain accurate documentation and reporting of system activities, performance, and continuous improvement actions.

Descrizione del lavoro

Beckman Coulter Diagnostics, part of the Danaher family, is seeking a Workflow & IT Solution Specialist to implement, configure, and optimize laboratory automation and IT solutions for customers. You will work across Italy and Europe, delivering on-site and remote support, and training lab staff to drive adoption and performance.

The role partners with Sales, PMO, Service, and R&D, reporting to the Workflow & IT Manager within the Customer Service EMEA team.