Remote Italian-Speaking Customer Support Specialist

WW Talents; Forlì; Remoto; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus up to 10%

Fully paid training

100% remote work in Greece

Relocation support

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide support via phone, email, and chat, resolve issues, and ensure an excellent customer experience within an international team.

You will receive paid training, relocation support, and a performance bonus up to 10%. Strong Italian and English skills are required; prior customer support experience is a plus but not mandatory.

Competenze

• Fluent Italian and good English for training.
• Experience in Customer Support is a plus but not required.
• Strong communication and problem-solving skills.

Mansioni

• Provide Italy-language customer support via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high customer satisfaction and document interactions in CRM.
• Follow quality and productivity standards.
• Help customers understand features and available options.

Conoscenze

Customer support

CRM

Communication

Attention to detail

Remote work

Strumenti

CRM systems

Ticketing systems

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide support via phone, email, and chat, resolve issues, and ensure an excellent customer experience within an international team.

You will receive paid training, relocation support, and a performance bonus up to 10%. Strong Italian and English skills are required; prior customer support experience is a plus but not mandatory.