Remote Italian-Speaking Customer Support Specialist

WW Talents; Cremona; Remoto; EUR 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus up to 10%

Fully paid training from day one

100% remote work from Greece

International and multicultural team

Descrizione del lavoro

WW Talents is looking for an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide Italian-language support via phone, email and chat, respond to inquiries, and help customers understand the platform and available features.

This role includes paid training, a competitive salary package, and full relocation support for EU candidates. English B2+ is required for training and internal communication, with an international, multicultural team and

Competenze

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian language

English language

Strong communication

Customer-focused

Problem-solving

Independent remote work

Strumenti

CRM systems

Digital tools

Multiple applications

Descrizione del lavoro

WW Talents is looking for an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide Italian-language support via phone, email and chat, respond to inquiries, and help customers understand the platform and available features.

This role includes paid training, a competitive salary package, and full relocation support for EU candidates. English B2+ is required for training and internal communication, with an international, multicultural team and