Remote Community Manager: Engagement & Moderation

Hire Feed; Siena; Remoto; EUR 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager for a fully remote role with our client. You will moderate forums and social channels, fostering positive user experiences and growing active participation across platforms.

Responsibilities include implementing engagement strategies, responding to inquiries, and partnering with marketing and product teams to align community initiatives with business goals. Strong communication and data-analysis skills are essential.

Competenze

• Experience moderating online communities or forums with a focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Mansioni

• Moderate forum discussions and member-generated content to ensure a respectful environment.
• Develop engagement strategies to boost active participation and retention.
• Respond to member inquiries and escalations promptly and professionally.
• Collaborate with marketing and product teams to align initiatives with business goals.
• Monitor platform metrics and community health to identify trends and improvements.

Conoscenze

Moderation experience

Social media management

Communication skills

Data analysis

Policy familiarity

Strumenti

Moderation tools

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager for a fully remote role with our client. You will moderate forums and social channels, fostering positive user experiences and growing active participation across platforms.

Responsibilities include implementing engagement strategies, responding to inquiries, and partnering with marketing and product teams to align community initiatives with business goals. Strong communication and data-analysis skills are essential.