Remote Community Engagement Manager

Hire Feed; Pordenone; Remoto; EUR 48.000 - 61.000; Tempo pieno

Descrizione del lavoro

Hire Feed’s client seeks a Social Media Community Manager to work remotely. You will moderate discussions, encourage engagement, and ensure a positive experience for participants across digital platforms, building and sustaining community relationships.

Collaboration with marketing and product teams will align community initiatives with broader business objectives, while monitoring metrics to drive improvements in platform health and inclusivity.

Competenze

• Experience moderating online communities or forums with focus on inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on engagement metrics.
• Familiarity with content moderation policies and best practices.

Mansioni

• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.
• Develop and implement engagement strategies to grow active participation and user retention within the community.
• Respond to member inquiries, feedback, and escalations in a timely and professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business objectives.
• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Conoscenze

Moderation

Engagement

Analytics

Communication

Descrizione del lavoro

Hire Feed’s client seeks a Social Media Community Manager to work remotely. You will moderate discussions, encourage engagement, and ensure a positive experience for participants across digital platforms, building and sustaining community relationships.

Collaboration with marketing and product teams will align community initiatives with broader business objectives, while monitoring metrics to drive improvements in platform health and inclusivity.