Remote Community Growth & Engagement Manager

Hire Feed; Mantova; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager to oversee online communities, moderate user-generated content, and foster engagement across digital platforms. This remote role focuses on building and sustaining community relationships while ensuring a positive participant experience.

You will collaborate with marketing and product teams, monitor community health metrics, and implement strategies to grow active participation and retention on social channels.

Competenze

• Experience moderating online communities or forums with a focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Mansioni

• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.
• Develop and implement engagement strategies to grow active participation and user retention within the community.
• Respond to member inquiries, feedback, and escalations in a timely and professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business objectives.
• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Conoscenze

Community moderation

Social media

Communication

Data analytics

Policy knowledge

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager to oversee online communities, moderate user-generated content, and foster engagement across digital platforms. This remote role focuses on building and sustaining community relationships while ensuring a positive participant experience.

You will collaborate with marketing and product teams, monitor community health metrics, and implement strategies to grow active participation and retention on social channels.