Remote Community Engagement Manager

Hire Feed; Italia; Remoto; EUR 37.000 - 59.000; Tempo pieno

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager (Remote) to moderate user-generated content and foster a positive experience across digital platforms. The role is full-time and involves building strong community relationships as part of a global technology-driven organization.

You will develop engagement strategies, respond to member inquiries, and work with marketing and product teams to align community initiatives with business goals.

Competenze

• Experience moderating online communities or forums with a focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Mansioni

• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.
• Develop and implement engagement strategies to grow active participation and user retention within the community.
• Respond to member inquiries, feedback, and escalations in a timely and professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business objectives.
• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Conoscenze

Moderation

Community growth

Engagement strategy

Analytics

Communication

Strumenti

Community tools

Descrizione del lavoro

Hire Feed is seeking a Social Media Community Manager (Remote) to moderate user-generated content and foster a positive experience across digital platforms. The role is full-time and involves building strong community relationships as part of a global technology-driven organization.

You will develop engagement strategies, respond to member inquiries, and work with marketing and product teams to align community initiatives with business goals.