Remote Automation & Software Specialist – IVD Systems

Revvity, Inc.; Padova; Hybrid; EUR 31,000 - 40,000; Full time

Job summary

Revvity, Inc. in Padova (EuroImmun) is seeking an Automation & Software Specialist to install, configure, validate, and maintain software and automation systems for in vitro diagnostics instruments. You will support customers and internal teams while ensuring regulatory compliance.

The role combines remote technical support with on-site visits across Italy, requiring knowledge of LIS interfaces and laboratory automation. A 70/30 travel split and a salary range of €30,500–€40,000 base are offered.

Qualifications

• Bachelor’s or Master’s Degree in software/automation/biomedical/IT field.
• Experience in technical support, laboratory software, medical devices, diagnostic instrumentation, automation, or IT environments.
• Knowledge of LIS, instrument interfacing, and data communication protocols.

Responsibilities

• Provide remote and on-site technical support for software applications, automation systems, and diagnostic devices installed at customer facilities and within the company laboratory.
• Install, configure, test, and commission software solutions, automation platforms, and diagnostic systems according to defined technical specifications and customer requirements.
• Perform integration activities between diagnostic instruments and Laboratory Information Systems (LIS), ensuring correct data exchange and system functionality.
• Support instrument validation, qualification, acceptance testing, and go-live activities for software and automation solutions.
• Deliver customer training on software applications, automation workflows, and system operation to ensure effective and compliant use of installed solutions.
• Analyze customer requirements and identify opportunities for software upgrades, workflow optimization, automation enhancements, and system improvements.
• Collaborate with Technical Support, Automation Management, IT Management, and external manufacturers to investigate and resolve software, connectivity, and automation-related issues.
• Act as the primary technical interface with manufacturers’ software support organizations for escalation and resolution of complex technical issues.
• Ensure proper documentation and traceability of software versions, configurations, updates, and customer interventions.
• Support data integrity, cybersecurity, backup, and access-control practices associated with software and connected diagnostic systems.
• Maintain technical knowledge through continuous training on new products, software releases, automation technologies, and connectivity standards.

Skills

Customer support

English proficiency

Technical troubleshooting

Team collaboration

Education

Bachelor’s or Master’s Degree in Software Engineering/Automation/ Biomedical Engineering or related field

Tools

Microsoft Office

Laboratory Information Systems (LIS)

Diagnostic instrumentation software

Network basics

Job description

Revvity, Inc. in Padova (EuroImmun) is seeking an Automation & Software Specialist to install, configure, validate, and maintain software and automation systems for in vitro diagnostics instruments. You will support customers and internal teams while ensuring regulatory compliance.

The role combines remote technical support with on-site visits across Italy, requiring knowledge of LIS interfaces and laboratory automation. A 70/30 travel split and a salary range of €30,500–€40,000 base are offered.