Regional Operations Leader — Field-Based Fleet & Depots

Indie Campers; Lombardia; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Career progression opportunities

Job summary

Indie Campers is seeking an Operations Manager to lead daily execution across 2–3 depots and a fleet of 300–450 vehicles. You will report to the District Manager and guide Operations Supervisors to ensure vehicles are ready, on time, and compliant with standards.

This hands-on role requires frequent travel between locations, weekend/holiday coverage when needed, and a strong focus on KPIs, staffing, and cost control to deliver outstanding customer experiences.

Qualifications

• Hands-on operations leadership with multi-site exposure.
• Experience in high-volume, customer-facing environments.
• Strong coaching and performance-management skills.
• Clear communication with stakeholders at all levels.
• Willingness to travel between depots and work weekends/peaks.

Responsibilities

• Lead operations across 2–3 depots, achieving service, productivity, quality and cost targets.
• Coach and develop Operations Supervisors and depot teams.
• Ensure vehicles are ready, clean, and available for check-ins/outs.
• Monitor KPIs, identify gaps, and implement corrective actions.
• Manage labor, overtime, scheduling, and operating budgets.
• Coordinate workforce coverage during seasonal peaks.
• Ensure SOPs, safety, compliance, and people practices are followed.
• Resolve escalated issues and drive continuous improvement.
• Visit depots weekly and perform frontline shifts monthly.
• Report performance and risks to the District Manager.

Skills

People leadership

Stakeholder mgmt

Problem solving

Communication

Education

Engineering degree

Management degree

Tools

Excel

Google Sheets

Job description

Indie Campers is seeking an Operations Manager to lead daily execution across 2–3 depots and a fleet of 300–450 vehicles. You will report to the District Manager and guide Operations Supervisors to ensure vehicles are ready, on time, and compliant with standards.

This hands-on role requires frequent travel between locations, weekend/holiday coverage when needed, and a strong focus on KPIs, staffing, and cost control to deliver outstanding customer experiences.