Regional Operations Director: Lead Fleet & Customer Growth

Indie Campers; Lombardia; Sur place; EUR 120 000 - 150 000; Plein temps

Résumé du poste

Indie Campers seeks a Regional Operations Director to lead local operations across multiple countries. You will own fleet availability, customer satisfaction, profitability and the regional cost base, while ensuring SOPs and safety standards are followed across depots.

You will report to the EMEA Operations VP and sit on the regional management team, partnering with Finance, Revenue & Growth, and People teams. Expect significant travel to support depots.

Qualifications

• Degree in Engineering, Business Management or a similar field (higher education).
• 10+ years of operational leadership in mobility, logistics, hospitality, rental or multi-site management.
• Proven ability to run a P&L and own commercial results.
• Experience managing via managers; leadership across multiple layers.
• Ability to diagnose issues across portfolios and borders.
• Experience with multiple employment-law regimes.
• Make sound people decisions at supervisor/manager level and build pipelines.
• Capitalize decisions with finance; adjust cost base seasonally across markets.
• Coordinate with cross-functional teams (fleet, revenue, customer, people, finance).
• Treat safety and compliance as a core duty; report integrity matters.
• Willingness to be in the field monthly across countries; travel up to 75%.
• Strong Excel or Sheets; fluent English and at least one other language; driving licence B; unrestricted travel.

Responsabilités

• Lead, coach and develop the regional team and depot leaders across locations.
• Oversee day-to-day regional operations and drive fleet availability, customer satisfaction and profitability.
• Monitor KPIs, follow up on action plans and implement improvements.
• Ensure SOPs and standards are followed across all depots; audit readiness.
• Travel frequently to support depot teams (up to 75% of the time).
• Collaborate with Central Ops, Revenue & Growth, Finance, People to align processes for the region.

Connaissances

Excel/Sheets

Fluent English

Other language

Driving licence

Formation

Degree in Engineering or Business Management

Description du poste

Indie Campers seeks a Regional Operations Director to lead local operations across multiple countries. You will own fleet availability, customer satisfaction, profitability and the regional cost base, while ensuring SOPs and safety standards are followed across depots.

You will report to the EMEA Operations VP and sit on the regional management team, partnering with Finance, Revenue & Growth, and People teams. Expect significant travel to support depots.