Radiology Informatics Support Engineer (Europe)

Philips International; Genova; In loco; EUR 35.000 - 65.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Technical Support Specialist to join their dynamic team in Genoa. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in Radiology Informatics systems, directly impacting patient care. Collaborating with a high-performing customer service team, you will engage with clients across Europe, ensuring their needs are met with innovative solutions. This position offers a unique opportunity to contribute to meaningful healthcare technology, making a difference in people's lives every day. If you are passionate about technology and customer success, this role is perfect for you.

Competenze

• 2-3 years of experience in Informatics, especially as a systems administrator.
• Strong knowledge of IT infrastructure and medical standards.

Mansioni

• Provide support and resolve escalated cases in Radiology Informatics systems.
• Collaborate with customers and R&D teams to improve solutions.

Conoscenze

Technical Support

Analytical Skills

Problem-Solving

Communication Skills

Customer Service

Formazione

Master's or Bachelor's in Informatics

Biomedical Engineering

Strumenti

Oracle

SQL

Microsoft Server 2012/2016/2019

Hyper-V

DICOM

HL7

IHE

Descrizione del lavoro

An established industry player is seeking a Technical Support Specialist to join their dynamic team in Genoa. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in Radiology Informatics systems, directly impacting patient care. Collaborating with a high-performing customer service team, you will engage with clients across Europe, ensuring their needs are met with innovative solutions. This position offers a unique opportunity to contribute to meaningful healthcare technology, making a difference in people's lives every day. If you are passionate about technology and customer success, this role is perfect for you.