Quantum Center Lead — Onsite Training & Support (Italy)

Classiq; Napoli; Ibrido; EUR 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Classiq invites an experienced professional to establish and lead its new quantum computing center in Naples. You will be the local technical and operational face, running onboarding, training, and support for researchers, engineers, and end users in Italian.

The role combines technical customer support, training delivery, and site operations, with early autonomy to shape the center's processes, workflows, and readiness as the first on-site hire.

Competenze

• Advanced degree (MSc or PhD) in Physics, Computer Science, or Engineering, with quantum computing focus.
• Experience in technical customer support, training delivery, or site operations.
• Fluent/native Italian; strong English to collaborate with a global team.

Mansioni

• Serve as the on-the-ground technical point of contact for the center's platform users.
• Deliver hands-on onboarding and training on the Classiq platform for researchers and engineers in Italian.
• Provide first-line technical support and troubleshooting for platform users.
• Implement quantum applications hand in hand with local enterprise customers.
• Own day-to-day center operations: user and license management, hardware/resource access allocation.
• Build strong working relationships with the partner's team and feed field insights back to Classiq.
• Represent the center for visiting customers and partners (demos, walkthroughs).
• Help stand up center readiness – space, equipment, and workflows as the team grows.

Conoscenze

Technical customer support experience

Training delivery

Site operations

Italian language fluency

Formazione

MSc or PhD in Physics/CS/Engineering

Strumenti

Python

Descrizione del lavoro

Classiq invites an experienced professional to establish and lead its new quantum computing center in Naples. You will be the local technical and operational face, running onboarding, training, and support for researchers, engineers, and end users in Italian.

The role combines technical customer support, training delivery, and site operations, with early autonomy to shape the center's processes, workflows, and readiness as the first on-site hire.