Quantum Application Engineer

Classiq; Napoli; Ibrido; EUR 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Classiq invites an experienced professional to establish and lead its new quantum computing center in Naples. You will be the local technical and operational face, running onboarding, training, and support for researchers, engineers, and end users in Italian.

The role combines technical customer support, training delivery, and site operations, with early autonomy to shape the center's processes, workflows, and readiness as the first on-site hire.

Competenze

• Advanced degree (MSc or PhD) in Physics, Computer Science, or Engineering, with quantum computing focus.
• Experience in technical customer support, training delivery, or site operations.
• Fluent/native Italian; strong English to collaborate with a global team.

Mansioni

• Serve as the on-the-ground technical point of contact for the center's platform users.
• Deliver hands-on onboarding and training on the Classiq platform for researchers and engineers in Italian.
• Provide first-line technical support and troubleshooting for platform users.
• Implement quantum applications hand in hand with local enterprise customers.
• Own day-to-day center operations: user and license management, hardware/resource access allocation.
• Build strong working relationships with the partner's team and feed field insights back to Classiq.
• Represent the center for visiting customers and partners (demos, walkthroughs).
• Help stand up center readiness – space, equipment, and workflows as the team grows.

Conoscenze

Technical customer support experience

Training delivery

Site operations

Italian language fluency

Formazione

MSc or PhD in Physics/CS/Engineering

Strumenti

Python

Descrizione del lavoro

Classiq is a quantum computing software company. We build the platform that enterprise teams and government organizations use to develop, optimize, and deploy quantum software across any quantum hardware. We're a growth-stage B2B technology company with 100+ patents and a global footprint across North America, Europe, APAC, and Israel.

Classiq is expanding its presence in Italy by building a new quantum computing center, and we're looking for our first on-site hire to lead its day-to-day operations. You'll be the local technical and operational face of the platform for the center's users, running onboarding, training, and support.

This is a hybrid technical customer support profile, including technical presales, training, customer support, implementation, and research. You'll join as an early, founding member of a new site, with real autonomy to shape how it runs.

What you'll do

• Serve as the on-the-ground technical point of contact for the center's platform users.
• Deliver hands-on onboarding and training on the Classiq platform for researchers, engineers, and end users in Italian.
• Provide first-line technical support and troubleshooting for platform users.
• Implement quantum applications hand in hand with the local enterprise customers.
• Own day-to-day center operations: user and license management, hardware/resource access allocation, etc.
• Build strong working relationships with the partner's team - surfacing risks and requirements, and feeding field insights back to Classiq.
• Represent the center for visiting customers and partners (demos, walkthroughs) - customer-facing.
• As an early hire, help stand up center readiness -space, equipment, and workflows as the team grows.

Who you are

• Advanced degree (MSc or PhD) in Physics, Computer Science, or Engineering, with a strong academic or practical focus on quantum computing or quantum information.
• Prior experience in technical customer support, training delivery, or platform/site operations.
• Comfortable learning and explaining complex technical concepts to non-expert audiences.
• Demonstrated independence and initiative, a proven track record of owning a project, site, or function.
• Fluent/native Italian; strong enough English to collaborate with a global team.
• Based in or willing to relocate to Naples.

Bonus points

• Exposure to Python or scientific/technical computing.
• Experience with HPC, lab, or specialized hardware environments.
• Experience opening or standing up a technical site/office as an early team member.