Quality Engineer: Reliability & 8D Problem Solver

Vertiv; Friuli-Venezia Giulia; On-site; EUR 55,000 - 75,000; Full time

Job summary

Vertiv is seeking a Product Quality Engineer to bridge field performance with product evolution. You will analyze warranty data, lead structured problem‑solving, and drive corrective actions across Engineering, Manufacturing, Suppliers, and Service to improve reliability and customer satisfaction.

Responsibilities include leading 8D investigations, applying robust RCA methodologies, and shaping quality plans (DFMEA/PFMEA).

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Industrial, Quality Engineering, or related technical field.
• 5+ years of experience in Quality Engineering, Manufacturing Engineering, Reliability Engineering, Product Engineering, or related functions.
• 3+ years of experience leading RCA, 8D investigations, and corrective action activities in a manufacturing environment.
• Experience working within ISO 9001 or equivalent quality management systems.
• Experience working in cross-functional teams.

Responsibilities

• Analyze field, warranty, and customer quality data to identify performance trends and improvement opportunities.
• Lead and facilitate 8D investigations for customer complaints and field failures.
• Drive robust Root Cause Analysis using structured methods.
• Coordinate containment, corrective action, and preventive action across functions.
• Validate root causes through testing, inspection, and statistical analysis.
• Interface with factories to drive manufacturing improvements and deployment of lessons learned.
• Provide quality inputs into DFMEA, PFMEA, and Control Plans.

Skills

8D problem solving

CAPA

Root Cause Analysis

Cross-functional investigations

Statistical problem solving

Process capability tools

Warranty and field data analysis

Communication across levels

HVAC/refrigeration knowledge

Education

Bachelor’s degree in Mechanical, Electrical, Industrial, Quality Engineering, or related field

Tools

DFMEA

PFMEA

Control Plans

SPC

MSA

Job description

Vertiv is seeking a Product Quality Engineer to bridge field performance with product evolution. You will analyze warranty data, lead structured problem‑solving, and drive corrective actions across Engineering, Manufacturing, Suppliers, and Service to improve reliability and customer satisfaction.

Responsibilities include leading 8D investigations, applying robust RCA methodologies, and shaping quality plans (DFMEA/PFMEA).