Product Owner – B2B eCommerce

EMEA3 Recruitment; Padova; Ibrido; EUR 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company canteen

Smart working

Performance bonus

Health insurance

Descrizione del lavoro

EMEA3 Recruitment is seeking a Product Owner to lead our Digital Customer Experience team and evolve our B2B eCommerce platform. You will own the backlog, define the roadmap with stakeholders, and drive discovery with business users.

Collaborating with developers, architects, UX designers, and QA, you will translate needs into user stories and acceptance criteria, oversee UAT, and monitor performance for continuous improvement.

Competenze

• 3+ years in a comparable role on complex digital products or CRM/B2B eCommerce platforms with functional analysis expertise
• Solid knowledge of Agile methodologies (Scrum/Kanban) and fast-paced environments
• Experience managing product backlogs, defining priorities, writing user stories, and establishing acceptance criteria
• Strong product mindset focused on business outcomes, discovery, and validating solutions with users and stakeholders
• Strong analytical and problem-solving skills for translating business needs into scalable solutions
• Customer-centric and data-driven approach
• Excellent communication and stakeholder management
• Ability to coordinate cross-functional teams across multiple countries

Mansioni

• Own and manage the product backlog, aligning with business priorities and strategic objectives
• Define and drive the product roadmap with business stakeholders, taking on product-management scope
• Lead product discovery with stakeholders, turning needs into user stories, acceptance criteria and functional designs
• Collaborate with development team and tech lead, bringing business context and decision-making authority
• Prioritize initiatives based on value, impact and feasibility
• Coordinate Agile ceremonies such as backlog refinement and sprint planning
• Work with developers, architects, and UX designers throughout the lifecycle
• Support solution design and validate functional requirements during implementation
• Own UAT and go/no-go decisions for releases
• Monitor platform performance and seek continuous improvement and innovation
• Contribute to omnichannel ecosystem across countries and brands

Descrizione del lavoro

Job description

Who are we looking for:

We are looking for a Product Owner with strong, hands-on functional analysis skills to join our Digital Customer Experience team and lead the evolution of our B2B eCommerce platform.

You will be responsible for:

• Own and manage the product backlog, ensuring alignment with business priorities and strategic objectives
• Define and drive the product roadmap together with business stakeholders. This role also carries the product-management scope as there is no separate Product Manager for this platform
• Lead product discovery with business stakeholders: analyse business needs, identify the problems worth solving and turn them into clear user stories, acceptance criteria and functional designs - owning the functional depth end-to-end
• Work directly with the development team and tech lead as a peer, bringing business context and decision-making authority into the team rather than acting as an intermediary.
• Prioritize initiatives based on business value, customer impact and technical feasibility
• Coordinate Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives
• Work closely with developers, architects, UX designers throughout the software development lifecycle
• Support solution design and validate functional requirements during implementation
• Own User Acceptance Testing (UAT) and the go/no-go decision for each release;
• Monitor platform performance and identify opportunities for continuous improvement and innovation
• Contribute to the evolution of an integrated omnichannel ecosystem serving B2B customers, sales teams and customer care across multiple countries and brands

You are the person we are looking for if you have:

• At least 3 years of experience in a comparable role on complex digital products or CRM/B2B eCommerce platforms, with proven functional analysis expertise. Previous experience as a Functional Analyst or Business Analyst is considered valuable when combined with product ownership responsibilities
• Solid knowledge of Agile methodologies (Scrum/Kanban) and experience working in fast-paced Agile environments
• Proven experience managing product backlogs, defining product priorities, writing user stories, and establishing acceptance criteria
• Strong product mindset, with a focus on delivering business outcomes rather than outputs, including experience in product discovery and validating solutions with users and stakeholders
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into scalable and effective functional solutions
• Customer-centric and data-driven approach
• Excellent communication and stakeholder management skills
• Proven ability to coordinate multiple cross-functional teams and balance strategic thinking with operational execution
• Hands-on experience with Jira and Confluence
• Fluent English, both written and spoken

What we offer:

• A working environment based on a solid corporate culture, where you can confront yourself with many professionals and enrich your skills
• A Smart work mode that allows you to live your best work-life balance (3 days a week/free location)
• National Collective Labour Agreement and Job Classification: Occhialeria - Impiegati
• Salary: starting from 30.000€. The salary and job classification level will be determined based on objective criteria, regardless of gender, such as experience, skills, and seniority
• Variable compensation: not provided
• Company canteen, smart working, performance bonus, health insurance as per collective agreement

Other Information

Nice to Have:

• Experience with the Salesforce ecosystem (B2B Commerce Cloud, Service Cloud, and Marketing Cloud)
• Experience working in international and multi-country environments
• Knowledge of omnichannel customer journeys and digital customer engagement strategies
• AI and data literacy, including the ability to leverage data to support product decisions and familiarity with AI-powered capabilities, such as agents and process automation
• Passion for digital transformation, customer experience, and emerging technologies
• Ability to navigate complex organizational environments and build strong relationships across diverse stakeholders and functions