Product Operations Specialist - SAP, Quoting & Lifecycle

Identis; Galliate; On-site; EUR 42,000 - 56,000; Full time

Job summary

Identis is seeking a motivated Product Operations Specialist to support Product Management in maintaining product data across hardware, consumables, spare parts, laminates, and customized solutions. You will work at the intersection of product management, operations, technical support, and commercial activities, ensuring data integrity and efficient lifecycle processes in SAP and related systems.

The role involves coordinating quotes, custom requests, and part number management, with exposure to

Qualifications

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of experience in a similar role.
• Strong attention to detail and ability to manage multiple activities simultaneously.
• Good analytical and organizational skills.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with ERP systems (SAP preferred) or quick learner.
• Good communication skills in English.

Responsibilities

• Coordinate end-to-end hologram/laminate generation for customer projects.
• Support creation and management of custom activation labels.
• Coordinate development and manufacture of custom embossing character sets for metal plate embosser projects.
• Support passport printer quotation activities and product configuration requirements.
• Create and maintain ribbon part numbers and identification tags.
• Support ribbon encoding activities and related code management.
• Maintain spare parts pricing information and RSPL updates.
• Collaborate with Technical Support, R&D, and TCC to keep spare parts data accurate.
• Define and manage part numbers (P/Ns) for products and configurations.
• Assist insertion and maintenance of spare part codes in SAP.
• Prepare pricing and quotations for products not in standard price book.

Skills

Attention to detail

Analytical skills

Organizational skills

Excel proficiency

English communication

Education

Bachelor’s degree in Business, Engineering, Operations Management, or related field

Tools

SAP ERP

Job description

Identis is seeking a motivated Product Operations Specialist to support Product Management in maintaining product data across hardware, consumables, spare parts, laminates, and customized solutions. You will work at the intersection of product management, operations, technical support, and commercial activities, ensuring data integrity and efficient lifecycle processes in SAP and related systems.

The role involves coordinating quotes, custom requests, and part number management, with exposure to