Principal Enterprise Architect

EngineersOfAI; Milano; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Celonis seeks a curious Architect to design transformative solutions for prospects and customers. Present to C-level executives, translate strategic goals into actionable technical plans, and drive enterprise modernization using capability mapping and Agentic AI.

You will collaborate with Sales, Value Engineering, Product Management, Data Ops, and Security teams to unlock blockers and expand footprints across regions, measuring success in new acquisitions, retention, and upselling.

Qualifications

• 10 to 15 years of relevant experience in enterprise architecture, CTO at a top firm, or senior architect roles.
• Proven ability to connect technical solutions to business value and customer objectives.
• Excellent communication with C-level executives and stakeholders.
• Experience with capability mapping, enterprise modernization, and agentic AI.
• Strong understanding of cloud-native architectures, SaaS, ERP, cybersecurity, and API ecosystems.

Responsibilities

• Define overall architecture, data, and cloud strategy for large client accounts.
• Present to C-level executives aligning objectives with technical strategy.
• Architect solutions leveraging emergent technologies including Agentic AI.
• Bridge Celonis product/engineering teams with client teams for delivery.
• Assess IT landscape maturity of customer installations in the region.
• Participate in pre- and post-sales with architecture and security teams.
• Coach Celonis consulting teams and ecosystem partners on implementation.
• Develop reusable assets and customer-facing architectural papers.
• Create technical designs and presentations for stakeholders.

Skills

Strategic thinking

Executive presentation

Capability mapping

Enterprise modernization

Agentic AI

Tools

Cloud-native architecture

SaaS solutions

ERP systems (SAP S/4HANA, ECC)

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans. You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI.

Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams. You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data, and cloud strategy for our largest client accounts, leveraging expertise like enterprise modernization and capability mapping.
• Confidently engage with and present to customer C-level executives, aligning their strategic objectives with the Celonis technical strategy.
• Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
• Be the bridge between our product & engineering teams within Celonis and the client's teams to provide the best technical services.
• Assess the IT landscape maturity of our customer installed base for the region.
• Participate in pre-Sales and post-Sales phases by engaging with customer Architecture and security teams.
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation issues such as architecture, integration, performance, and scalability.
• Develop re-usable assets for the consulting teams on projects.
• Develop customer-facing position papers, assets, and thought leadership presentations on architecture and innovation with Celonis.
• Create technical designs and presentations for internal and client stakeholders.

The qualifications you need:

• 10 to 15 years of relevant experience (e.g., Software vendor Architect, CTO at a top consulting firm, or Enterprise Architect at a customer).
• Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
• Excellent written and verbal communication skills, with a proven track record of presenting complex technical concepts and strategic visions to C-level executives.
• Demonstrated experience in Capability Mapping, Enterprise Modernization, and a strong understanding of Agentic AI
• Strong understanding of cloud-native architectures, SaaS solutions, ERP (particularly SAP S/4HANA or ECC), Salesforce, Dynamics CRM or ServiceNow), cybersecurity posture fundamentals, API ecosystems, along with legacy on-premise enterprise architectures.