Patient Engagement & Advocacy Engagement Manager

Alira Health; Lombardia; On-site; EUR 90,000 - 135,000; Full time

Job summary

Alira Health is seeking a Patient Engagement & Advocacy Engagement Manager to lead cross-functional project teams and drive client engagements across multiple life sciences initiatives. You will center patient voices in strategies and solutions, guiding teams with excellent communication and organizational skills.

You will own and execute full projects and proposals with a strong commitment to patient-centricity, ensuring ethical, compliant, and insightful outcomes across advisory boards,

Qualifications

• 6+ years of professional experience in management consulting, private equity, life sciences companies or health technology assessment (HTA) agencies.
• Hands-on experience designing and running patient engagement initiatives (e.g., advisory boards, patient interviews, patient journey mapping).

Responsibilities

• Independently lead execution teams and deliver projects with minimal guidance or supervision.
• Guide teams in prioritizing client issues and turning them into actionable solutions.
• Support and lead the team in all client interactions.
• Ensure the quality, timeliness and accuracy of complex deliverables.
• Design and lead patient engagement activities across the product lifecycle (e.g., advisory boards, interviews, journey mapping).
• Translate patient insights into actionable recommendations for trial design, endpoints and HTA submissions.
• Ensure engagement activities follow ethical, legal and compliance standards (GDPR, consent, data privacy).
• Provide oversight and direction to staff in line with the organization’s policies and values.
• Support business development activities, including proposals and client relationship nurturing.
• Attend conferences and contribute to thought leadership and service line development.
• Mentor and share expertise to grow the firm’s collective knowledge.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Leadership

Client engagement

Job description

Join our global team dedicated to innovation and initiative, where physical walls and different time zones don't limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.

Job Description Summary

Job Description

ROLE

The Patient Engagement & Advocacy Engagement Manager will lead execution teams across multiple projects and will lead client engagements, including Business Development activities, in alignment with Partners, Principals and Managing Partners. The role places patient engagement at the centre of client work. This means making sure the voices, experiences and priorities of patients, caregivers and patient organisations shape the strategies and solutions we develop. The ideal candidate is highly motivated, detail-oriented and organized, with excellent verbal and written communication skills. They should have enough technical skill to own and independently execute full projects and proposals, and a real commitment to patient-centricity in life sciences.

KEY RESPONSIBILITIES

Project Execution / Billability (~65%)

• Independently lead execution teams and deliver projects with minimal guidance or supervision.
• Guide teams in prioritizing critical client issues and turning them into actionable, client-focused solutions and strategies.
• Support and lead the team in all client interactions.
• Ensure the quality, timeliness and accuracy of complex deliverables.
• Understand and anticipate potential issues or challenges arising from the initial "problem", and communicate them effectively to the project team and senior roles.
• Nurture and encourage teams to consider out-of-the-box solutions to client issues.
• Design and lead patient engagement activities across the product lifecycle, such as patient advisory boards, patient and caregiver interviews, patient journey mapping, and co-creation workshops. Use these to inform clinical development, evidence generation, market access and commercial strategies.
• Translate patient insights into actionable recommendations, for example on patient-centric trial design, patient-relevant endpoints and PROs, patient input to HTA submissions, and patient support programs.
• Make sure patient engagement activities follow ethical, legal and compliance standards. This covers informed consent, data privacy (e.g., GDPR), fair-market-value compensation, and the relevant industry codes of practice.
• Develop an in-depth understanding of the life sciences and healthcare industry, including the patient advocacy landscape, and broad knowledge of related consulting methodologies. Build this through consulting engagements and formal and informal training programs.
• Provide oversight and direction to staff in line with the organization's policies and procedures, vision, mission statement and values.

Business Development / Corporate Initiatives (~30%)

• Support Partners in developing successful proposals, and actively support the full business development effort, from lead generation (passive role) to closing (active role).
• Nurture existing client relationships, including through thought leadership initiatives.
• Build and maintain trusted relationships with patient advocacy groups, patient organisations and patient experts, so that Alira Health can bring authentic patient perspectives to client engagements.
• Build Alira Health's presence and reputation as a trusted advisor in life sciences consulting.
• Support firm development activities by contributing to recruiting, knowledge management, technology systems and related functions.
• Proactively mentor, coach and share subject matter expertise with others to grow Alira Health's collective knowledge and its ability to deliver differentiated solutions to clients.

Thought Leadership (~10%)

• Attend specialized conferences and business forums, including patient advocacy and patient engagement events, to engage and build relationships with clients and patient communities.
• Actively contribute to the development and refinement of the relevant Service Line offering, including patient engagement methodologies and best practices, integrated into communication activities and/or marketing plans for customers.
• Contribute to publications, white papers and presentations that advance patient-centric approaches in life sciences.
• Proactively mentor, coach and share expertise with others to grow Alira Health's collective knowledge and its ability to deliver differentiated solutions to clients.

DESIRED QUALIFICATIONS & EXPERIENCE

• 6+ years of professional experience in management consulting, private equity, life sciences companies or health technology assessment (HTA) agencies.
• Hands-on experience designing and running patient engagement initiatives (e.g., advisory boards, patient r