Patient Engagement & Advocacy Engagement Manager

Alira Health; Milano; On-site; EUR 70,000 - 90,000; Full time

Job summary

Alira Health in Milano is seeking a Patient Engagement & Advocacy Engagement Manager to lead multi-project delivery and client engagements, including business development, under Partners and Managing Partners.

You will design patient engagement activities across the product lifecycle, translate insights into recommendations for clinical development and HTA submissions, and ensure ethical and compliant practices while mentoring teams.

Qualifications

• 6+ years of professional experience in management consulting, private equity, life sciences companies or health technology assessment (HTA) agencies.
• Hands-on experience designing and running patient engagement initiatives (e.g., advisory boards, patient research, advocacy partnerships) is strongly preferred.
• Graduate degree with an excellent track record in Life Sciences, Business, Economics or Engineering. Advanced degrees (PhD, specialized Master's in Life Sciences, MBA or similar) are a plus.
• Experience managing large teams efficiently.

Responsibilities

• Lead execution teams and client engagements across multiple projects.
• Design and lead patient engagement activities across the product lifecycle, such as patient advisory boards and patient journey mapping.
• Translate patient insights into actionable recommendations for trial design, endpoints and PROs.
• Ensure ethical, legal and compliance standards in patient engagement.

Skills

Patient engagement

Project management

Client relationships

Clear written/verbal communication

Education

Bachelor of Science in Business/Management

Bachelor of Science in Economics

Bachelor of Science in Engineering

Bachelor of Science in Life Sciences

Tools

MS Office Suite

Job description

Join our global team dedicated to innovation and initiative, where physical walls and different time zones don’t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.

Job Description Summary

Job Description

ROLE

The Patient Engagement & Advocacy Engagement Manager will lead execution teams across multiple projects and will lead client engagements, including Business Development activities, in alignment with Partners, Principals and Managing Partners. The role places patient engagement at the centre of client work. This means making sure the voices, experiences and priorities of patients, caregivers and patient organisations shape the strategies and solutions we develop.

The ideal candidate is highly motivated, detail-oriented and organized, with excellent verbal and written communication skills. They should have enough technical skill to own and independently execute full projects and proposals, and a real commitment to patient-centricity in life sciences.

KEY RESPONSIBILITIES

Project Execution / Billability (~65%):

• Independently lead execution teams and deliver projects with minimal guidance or supervision.
• Guide teams in prioritizing critical client issues and turning them into actionable, client-focused solutions and strategies.
• Support and lead the team in all client interactions.
• Ensure the quality, timeliness and accuracy of complex deliverables.
• Understand and anticipate potential issues or challenges arising from the initial "problem", and communicate them effectively to the project team and senior roles.
• Nurture and encourage teams to consider out-of-the-box solutions to client issues.
• Design and lead patient engagement activities across the product lifecycle, such as patient advisory boards, patient and caregiver interviews, patient journey mapping, and co-creation workshops. Use these to inform clinical development, evidence generation, market access and commercial strategies.
• Translate patient insights into actionable recommendations, for example on patient-centric trial design, patient-relevant endpoints and PROs, patient input to HTA submissions, and patient support programs.
• Make sure patient engagement activities follow ethical, legal and compliance standards. This covers informed consent, data privacy (e.g., GDPR), fair-market-value compensation, and the relevant industry codes of practice.
• Develop an in-depth understanding of the life sciences and healthcare industry, including the patient advocacy landscape, and broad knowledge of related consulting methodologies. Build this through consulting engagements and formal and informal training programs.
• Provide oversight and direction to staff in line with the organization’s policies and procedures, vision, mission statement and values.

Business Development / Corporate Initiatives (~30%):

• Support Partners in developing successful proposals, and actively support the full business development effort, from lead generation (passive role) to closing (active role).
• Nurture existing client relationships, including through thought leadership initiatives.
• Build and maintain trusted relationships with patient advocacy groups, patient organisations and patient experts, so that Alira Health can bring authentic patient perspectives to client engagements.
• Build Alira Health's presence and reputation as a trusted advisor in life sciences consulting.
• Support firm development activities by contributing to recruiting, knowledge management, technology systems and related functions.
• Proactively mentor, coach and share subject matter expertise with others to grow Alira Health’s collective knowledge and its ability to deliver differentiated solutions to clients.

Thought Leadership (~10%):

• Attend specialized conferences and business forums, including patient advocacy and patient engagement events, to engage and build relationships with clients and patient communities.
• Actively contribute to the development and refinement of the relevant Service Line offering, including patient engagement methodologies and best practices, integrated into communication activities and/or marketing plans for customers.
• Contribute to publications, white papers and presentations that advance patient-centric approaches in life sciences.
• Proactively mentor, coach and share expertise with others to grow Alira Health’s collective knowledge and its ability to deliver differentiated solutions to clients.

DESIRED QUALIFICATIONS & EXPERIENCE

• 6+ years of professional experience in management consulting, private equity, life sciences companies or health technology assessment (HTA) agencies.
• Hands-on experience designing and running patient engagement initiatives (e.g., advisory boards, patient research, advocacy partnerships) is strongly preferred.
• Graduate degree with an excellent track record in Life Sciences, Business, Economics or Engineering. Advanced degrees (PhD, specialized Master's in Life Sciences, MBA or similar) are a plus.
• Experience managing large teams efficiently.

TECHNICAL COMPETENCES & SOFT SKILLS

• Ability to understand complex data, convey it clearly, and extract client-relevant information for decision-making.
• Ability to communicate with empathy and in plain language with patients, caregivers and patient organisations, while balancing their perspectives with client objectives.
• Strong ability to multi-task and adapt to changing priorities with a positive, "can-do" attitude, while delivering high quality on tight timelines.
• Strong analytical skills and ability to solve unstructured or ambiguous problems.
• Proven project management skills, including client interaction, full execution of deliverables, and clear communication and negotiation.
• Excellent communication skills, including the ability to sell ideas effectively to internal and external stakeholders, and strong interpersonal skills in a multicultural environment.
• Ability to coach and develop staff, including goal setting, feedback and performance development.
• Self-starter who thrives in a less structured, collaborative environment and enjoys working in cross-functional teams.
• Excellent written and spoken English. Another language is a plus.
• Advanced skills in MS Office Suite (PowerPoint, Word and Excel

Languages

English

Education

Bachelor of Science (BS): Business Administration/Management, Bachelor of Science (BS): Economics, Bachelor of Science (BS): Engineering, Bachelor of Science (BS): Life Sciences

Contract Type

Regular

Salary Range

The final offer will be determined within the applicable location-specific range and will depend on the candidate's confirmed work location, relevant experience, skills, qualifications, internal equity, and role scope.

€ 70,000 - 90,000