Part-Time Test Center & Student Services Coordinator

University of Maryland Global Campus; Toscana; Sur place; EUR 15 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Generous time off

Comprehensive health coverage

Tuition remission

Moving allowance (possible)

Résumé du poste

University of Maryland Global Campus Europe seeks a Programs and National Test Center Coordinator in Livorno, Italy, to provide on-site academic and testing support, community outreach, and CRM-driven customer service for students and staff.

The role requires a Bachelor's degree, strong communication, and the ability to work in a fast-paced environment with precise attention to detail; it supports hybrid classes and local events, with occasional evenings and travel.

Qualifications

• Bachelor's Degree from a U.S. regionally accredited institution or foreign degree equivalent.
• Background in customer service.
• Able to work in a fast-paced and complex environment with accurate attention to detail.
• Possess basic office management and clerical skills.
• Effective written and verbal communication skills and good interpersonal abilities.
• Must be able to pass background check and meet ILS requirements.

Responsabilités

• Provide students with superior customer service across in-person, phone, email, and video channels.
• Promote UMGC services including hybrid classes and testing at the site.
• Maintain test centers and offices to agency standards.
• Manage CRM data entry and client communications (Salesforce, PeopleSoft).
• Track enrollments and assist instructors with class logistics.

Connaissances

Customer service

Communication

Interpersonal skills

Office administration

Formation

Bachelor's Degree

Outils

Salesforce

PeopleSoft

Description du poste

University of Maryland Global Campus Europe seeks a Programs and National Test Center Coordinator in Livorno, Italy, to provide on-site academic and testing support, community outreach, and CRM-driven customer service for students and staff.

The role requires a Bachelor's degree, strong communication, and the ability to work in a fast-paced environment with precise attention to detail; it supports hybrid classes and local events, with occasional evenings and travel.