Onsite Program & National Test Center Coordinator

Europe; Livorno; Hybride; EUR 15 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Tuition Remission

Healthcare Coverage

Paid Time Off

Résumé du poste

University of Maryland Global Campus (UMGC) Europe is seeking a Part-Time Program and National Test Center Coordinator at Livorno (Camp Darby), Italy. The role supports on-site academic and testing services, engages with students, and promotes UMGC offerings across hybrid classes and events.

The position requires a Bachelor’s degree, strong customer service background, and the ability to work evenings/weekends as needed.

Qualifications

• Bachelor’s Degree from a U.S. regionally accredited institution or foreign degree equivalent.
• Background in customer service.
• Able to work in a fast-paced and complex environment with accurate attention to detail.
• Possess basic office management and clerical skills.
• Effective written and verbal communication skills.
• Good interpersonal skills.

Responsabilités

• Provide students with superior customer service as an advocate and advisor throughout the academic cycle.
• Promote and support UMGC services including hybrid classes, testing services and events.
• Maintain and expand knowledge of CRM systems including Salesforce and Peoplesoft.
• Document all student contact in UMGC’s CRM and schedule follow-ups.
• Organize and participate in local outreach activities and events at the site.

Connaissances

Customer service

Formation

Bachelor’s Degree

Description du poste

University of Maryland Global Campus (UMGC) Europe is seeking a Part-Time Program and National Test Center Coordinator at Livorno (Camp Darby), Italy. The role supports on-site academic and testing services, engages with students, and promotes UMGC offerings across hybrid classes and events.

The position requires a Bachelor’s degree, strong customer service background, and the ability to work evenings/weekends as needed.