OTD Specialist

Haier Europe; Vimercate; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Meal tickets

Smart Working

Job summary

Haier Europe in Lombardy (Italy) is looking for an OTD Specialist to manage a cluster of customers and supervise the full order flow from entry to delivery.

Requirements include 3–5 years in a similar role, an accounting background (bachelor in Economics or similar), fluent Italian, and strong skills in BI reporting, Excel, SAP, and MS Office. English is a plus. Permanent, full-time with a minimum gross annual salary of €35,000 and benefits such as meal tickets and Smart Working.

Qualifications

• Education: Accounting background (bachelor in Economics or similar).
• 3–5 years’ experience in a similar role in a modern, structured company.
• Fluent Italian language; good level of English a plus.

Responsibilities

• End-to-end customer management for a cluster of customers.
• Oversee the entire order flow from order entry to delivery.
• Entry & update of sales conditions; maintain customer master data.

Skills

BI & reporting

PPT presentations

Excel

Word & PPT

SAP

Team player

Education

Bachelor in Economics or equivalent

Tools

SAP

Job description

Job Posting Title

OTD Specialist

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company’s core behaviors, based on our Own It model : Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.

What you will do

For a cluster of customers, the person will be responsible of:

• Customer management end to end
• The entire order flow, from order entry to delivery
• Sales condition entry & update
• Customer master data maintenance
• Logistic activities such as Direct Deliveries and Booking slot Management
• Claim management and related credit/debit note flow
• Flow Analysis and Projects management

What you need to succeed

Must have

Education: Accounting Background (bachelor in Economics or similar)

Professional Experience: 3/5 years’ experience in a similar role preferably in a modern and structured Company

Languages: Fluent Italian language

Technical & soft skills:

• Good knowledge of business intelligence and reporting system
• Experience in reporting and PPT presentation
• Good knowledge of Microsoft Excel
• Good knowledge of Microsoft Word and PPT
• Good SAP knowledge
• Strong team player who is willing to work in a fast paced ever changing environment

Nice to Have: Good level of English

PAY TRANSPARENCY:

Employment Type:

Permanent Contract; Full-Time

National Collective Bargaining Agreement (CCNL):

Metalmeccanici Privati

Minimum Gross Annual Salary:

€ 35.000

The position includes access to an individual or collective variable incentive scheme based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies.

Benefits

• Meal tickets
• Smart Working

The Company may offer a different compensation package than the one indicated above, based on objective criteria identified during the selection process (such as experience, skills or changes in the scope and responsibilities of the role). Any such variation is in no way based on previous salary levels or on personal or discriminatory factors.

All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive 2023/970, as well as the relevant national implementing legislation.

#LI-SK1

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.