Operations Specialist

LimoLane; Lombardia; On-site; EUR 25,000 - 27,000; Full time

Job summary

LimoLane s.r.l. is seeking an Operations Specialist to join our growing logistics team. You will coordinate chauffeur transfers, onboard new partners, and monitor service quality across markets to ensure smooth, on-time journeys for our premium business clients.

Ideal candidates have 2–3 years in operations/logistics, strong Excel skills, English proficiency, and a proactive, problem-solving approach in a fast-paced, international environment. Monday–Sunday shifts 6:00–23:00 are required.

Qualifications

• 2–3 years in Operations, Logistics, Transportation or Travel Management.
• Experience coordinating chauffeur/ground transportation.
• Excellent organizational and coordination skills.
• Proactive and able to handle last-minute changes in a fast-paced environment.
• Good knowledge of Excel and Microsoft Office; English proficiency.

Responsibilities

• Coordinate operational planning and coordination of chauffeur services.
• Onboard new transportation partners to expand coverage.
• Manage relationships with local partners ensuring availability and performance.
• Coordinate daily transfers and handle last-minute changes.
• Collaborate with Booking and Customer Support to ensure smooth service lifecycle.
• Identify inefficiencies and propose logistics improvements.
• Ensure transfers meet customer requirements and service standards.

Skills

Operations

Logistics

Travel Management

English

Tools

Microsoft Office

Excel

Job description

LimoLane is the digital platform that redefines premium mobility in the business travel industry. We enable clients to book chauffeur services in a simple, fast, and intuitive way, with active coverage across more than 500 cities worldwide and over 1,500 clients served throughout Europe, the United States, and APAC.

We are more than just a booking app: we are a rapidly expanding technology ecosystem with an ambitious roadmap that includes a multi-country marketplace, AI embedded throughout the platform, and a microservices architecture designed to scale globally.

Our values: We own the Journey · We push the boundaries · We stay ahead · We race as one · We go beyond.

What we are looking for

To support our growth, we are looking for an Operations Specialist to join our Operations team and ensure the seamless coordination and execution of our chauffeur services through efficient logistics and operational planning.

Hop on the ride with us! Come on a journey set to make a real change to the way Premium Business Travel is done.

Where You Will Make an Impact

• You will manage the operational planning and coordination of chauffeur services, ensuring that every transfer is properly organised and assigned to the most suitable transportation partner.
• You will identify, research and onboard new transportation partners, expanding our network of suppliers and ensuring adequate coverage across different destinations and markets.
• You will manage relationships with our network of local partners, monitoring service availability, reliability and performance to ensure consistently high operational standards.
• You will coordinate daily transfer operations, managing assignments, availability, last-minute changes and unexpected situations to ensure the smooth execution of every service.
• You will monitor ongoing services, proactively identifying potential operational issues and coordinating with partners to find timely and effective solutions.
• You will ensure that all transfers are organised according to customer requirements, operational guidelines and agreed service standards.
• You will work closely with internal teams, particularly Booking and Customer Support, to ensure seamless communication and coordination throughout the entire service lifecycle.
• You will contribute to improving operational processes, identifying inefficiencies and proposing solutions to optimise logistics, partner coverage and overall service quality.

What We Are Looking For

• You have previous experience (2-3 years) in Operations, Logistics, Transportation or Travel Management, preferably within companies operating in the chauffeur, ground transportation, transfer or travel agency sectors.
• You have a solid understanding of transfer management and transportation logistics, with previous experience coordinating journeys, managing suppliers or organising ground transportation services.
• You have excellent organisational and coordination skills, with the ability to manage multiple transfers, priorities and operational requests simultaneously.
• You are proactive, solution-oriented and able to handle unexpected situations and last-minute changes while maintaining a high level of accuracy and attention to detail.
• You have strong communication and interpersonal skills and are comfortable interacting with different stakeholders, including transportation partners, suppliers and internal teams.
• You have a good level of English, both written and spoken. Knowledge of additional foreign languages will be considered a plus.
• You have a good knowledge of Microsoft Office, particularly Excel. Familiarity with transportation management systems, booking platforms, marketplaces or other operational tools will be considered a plus.
• You are comfortable working in a fast-paced, international environment and enjoy taking ownership of operational activities.
• You are available to work shifts from Monday to Sunday, within the 6:00 AM – 11:00 PM.

What We Offer

• You will be part of an exciting journey, contributing to the innovation and transformation of an entire industry.
• You will join a young, motivated and international team in a dynamic and constantly evolving environment.
• You will have the opportunity to work with an international network of transportation partners and gain exposure to different markets and operational realities.
• You will play an active role in shaping and improving LimoLane's operational processes, directly contributing to the quality and efficiency of our services.
• Annual Gross Salary (RAL): €25,000–€27,000, depending on your experience and skills.