Operations Manager | Payroll Migrations

Deel; Bardi; In loco; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Optional flexible working office会员

Total rewards programs

Equal-opportunity employer

Disability accommodations on request

Descrizione del lavoro

Deel is seeking an Operations Manager to lead payroll migrations, coordinating across product, engineering, compliance, and operations to keep complex rollouts on track. You will drive AI-enabled automation to scale workflows and report clearly to leadership with end-to-end ownership.

You’ll mentor small to mid-sized teams, monitor KPI-driven performance, and collaborate with cross-functional stakeholders to reduce manual work and improve accuracy in fast-paced FinTech settings.

Competenze

• 5+ years of operations experience in fast-paced environments (Tech/FinTech startup a plus)
• Experience leveraging AI and automation tools to improve workflows
• Experience partnering with product and engineering to identify gaps and prioritize solutions
• Experience with data mapping and reconciliation across systems
• Strong problem-solving and detail orientation with a solutions mindset
• KPI-driven with experience tracking and improving performance metrics

Mansioni

• Manage day-to-day operational workflows and identify efficiency improvements
• Support automation initiatives to reduce manual processes and improve accuracy and speed
• Partner with cross-functional teams to streamline tools and processes for internal and customer use
• Ensure adherence to operational controls, compliance requirements, and risk management practices
• Contribute to fraud prevention and regulatory alignment efforts with strong standards
• Monitor operational performance metrics and elevate risks or gaps to leadership
• Drive customer-focused process improvements to enhance turnaround times and escalation handling
• Expand and improve self-service options to reduce manual support
• Implement regular feedback loops to capture insights and inform continuous improvement
• Coordinate readiness for new product or market launches with cross-functional stakeholders
• Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption
• Track and report operational outcomes with insights and recommendations
• Execute operational projects and strategic initiatives with senior leaders

Conoscenze

Operations management

AI & automation

Cross-functional collaboration

Data mapping

SQL (bonus)

Mentoring teams

KPI tracking

Problem solving

Communication

Risk management

FinTech experience

Startup mindset

Collaboration and reporting

Automation tooling

Strumenti

Automation tools

Descrizione del lavoro

In this role you will lead Deel Local Payroll (DLP) migration efforts and drive cross-functional collaboration to keep complex migrations on track. You will work with product, engineering, compliance, and operations to resolve issues and improve processes. A portion of your time is devoted to AI-enabled automation and process improvements that scale migration workflows. You’ll report to leadership with clear, honest updates and own the end-to-end migration program.

• Optional flexible working office membership
• Total rewards programs
• Equal-opportunity employer
• Disability accommodations on request
• Manage day-to-day operational workflows and identify efficiency improvements
• Support automation initiatives to reduce manual processes and improve accuracy and speed
• Partner with cross-functional teams to streamline tools and processes for internal and customer use
• Ensure adherence to operational controls, compliance requirements, and risk management practices
• Contribute to fraud prevention and regulatory alignment efforts with strong standards
• Monitor operational performance metrics and elevate risks or gaps to leadership
• Drive customer-focused process improvements to enhance turnaround times and escalation handling
• Expand and improve self-service options to reduce manual support
• Implement regular feedback loops to capture insights and inform continuous improvement
• Coordinate readiness for new product or market launches with cross-functional stakeholders
• Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption
• Track and report operational outcomes with insights and recommendations
• Execute operational projects and strategic initiatives with senior leaders
• 5+ years of operations experience in fast-paced environments (Tech/FinTech start-up a plus)
• Experience leveraging AI and automation tools to improve workflows
• Experience partnering with product and engineering to identify gaps and prioritize solutions
• Experience with data mapping and reconciliation across systems
• Ability to manage and mentor small to mid-sized teams
• Strong problem-solving and detail orientation with a solutions mindset
• KPI-driven with experience tracking and improving performance metrics
• Exposure to process automation and operational tooling
• Background in FinTech, consulting, banking, or fast-paced start-ups preferred
• Strong analytical skills with ability to turn data into actionable insights (SQL a plus)
• Collaborative team player with high energy and bias for action
• Payroll or payment systems background a plus
• collaborative team player
• high energy and bias for action
• strong communication and reporting
• AI and automation tooling
• data mapping and reconciliation

Operations Manager | Payroll Migrations como, lombardia, it