Moncler Outlet Store Manager - Leccio (The Mall)

BoF Careers; Reggello; In loco; EUR 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Moncler seeks an Outlet Store Manager to lead the Leccio The Mall outlet, driving exceptional commercial performance and a high-quality customer experience. The role requires coaching the team, maintaining premium visual standards, and promoting brand history and product features.

The ideal candidate has 3-5 years of retail leadership in fashion or luxury, fluent Italian, and professional English. Knowledge of MS Office and POS/inventory systems is preferred.

Competenze

• 3-5 years of managerial experience in fashion, luxury, or retail.
• Outlet experience is a plus.
• Fluent Italian; professional proficiency in English.
• Digital mindset with MS Office and familiarity with payment and inventory systems.

Mansioni

• Lead an outlet store to achieve outstanding commercial performance and KPIs.
• Coach and develop the store team with a hands-on leadership style.
• Maintain visual merchandising standards per Maison guidelines.
• Promote the brand history and product features to customers.
• Create a stimulating, diverse and respectful work environment.
• Identify priorities and assign roles to achieve shared objectives.

Conoscenze

Customer service

Team leadership

Italian language

English language

Strumenti

MS Office

POS systems

Inventory management systems

Descrizione del lavoro

Overview

Moncler is looking for a Outlet Store Manager to lead our Outlet store in Leccio The Mall. Consistently driven by innovation and excellence, we are looking for a leader who shares our values and spirit, and who is eager to contribute to the continued success of a dynamic and evolving environment.

The Store Manager is accountable for delivering outstanding commercial performance and achieving key qualitative objectives by consistently exceeding expectations, while inspiring, leading, and developing the team through a hands-on and coaching-oriented approach.

Your Impact

• Build an authentic, attentive, and long-lasting relationship with clients, based on active listening and addressing customer expectations;
• Prioritize excellence in outlet performance and results through the analysis of clear KPIs and the implementation of action plans aimed at achieving ambitious targets;
• Maintain visual merchandising standards in line with the Maison's guidelines;
• Continuously enhance within the teams the understanding of the brand's history and values, as well as the ability to naturally promote collections and product features;
• Create a stimulating work environment where trust and respect for diversity are valued;
• Empower and inspire teams by recognizing individual strengths and suggesting solutions for continuous improvement;
• Lead the team to achieve shared objectives by clearly identifying priorities, tasks, and defining roles and responsibilities.

Qualifications

• 3-5 years of managerial experience within structured fashion, luxury, or retail organizations; experience in an Outlet environment is a plus;
• Proven excellence in customer service skills;
• Full professional proficiency in Italian; professional proficiency in English (written and spoken);
• Digital mindset, with strong knowledge of MS Office and experience using payment and inventory management systems and tools.

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.