Merchant Configuration Analyst I

Checkout.com; Ebene; Ibrido; EUR 37.000 - 57.000; Tempo pieno

Descrizione del lavoro

Checkout.com in Mauritius is hiring an Analyst I to join the Merchant Configuration team. You will configure and update merchant accounts, terminate where needed, and work on inquiries, always aiming for accuracy and timely resolutions.

The role operates 13:00–22:00 Mauritius time, observes UK public holidays, and requires a proactive, detail-minded communicator with at least one year in an operational multinational setting.

Competenze

• 1+ year of work experience in an operational role in a multinational environment.
• Strong written and verbal communication skills.
• Customer-centric mindset with stakeholder satisfaction in mind.
• Ability to collaborate across departments and teams.
• Detail-oriented with accuracy in all tasks.
• Proactive attitude with a sense of urgency.

Mansioni

• Set up, update, and terminate merchant accounts efficiently following processes.
• Participate in ad-hoc projects and team initiatives.
• Develop a deep understanding of configuration products.
• Navigate inquiries with appropriate support channels for timely resolutions.
• Engage with stakeholders to understand needs and drive solutions.
• Follow defined processes and perform quality checks to ensure accuracy.
• Approach tasks with urgency and enthusiasm.
• Collaborate within Merchant Configuration and across the organization to drive cases to resolution.

Conoscenze

Communication

Customer focus

Attention to detail

Team collaboration

Proactiveness

Descrizione del lavoro

Checkout.com in Mauritius is hiring an Analyst I to join the Merchant Configuration team. You will configure and update merchant accounts, terminate where needed, and work on inquiries, always aiming for accuracy and timely resolutions.

The role operates 13:00–22:00 Mauritius time, observes UK public holidays, and requires a proactive, detail-minded communicator with at least one year in an operational multinational setting.