Member Operations Intern – Hospitality & Tours

Hotel Domani; Firenze; In loco; EUR 6700 - 8900; Tempo pieno

Vantaggi offerti da questo lavoro

European property discounts

Growth opportunities

Descrizione del lavoro

The Social Hub in Florence is seeking a Member Operations Intern to support day-to-day operations of coworking spaces and rooftop areas. You will assist guests, manage bookings, lead tours, and help ensure a warm, professional welcome for all members.

Ideal candidates are organized, proactive, and enjoy teamwork. The role offers hands-on operational experience in a growing membership business with opportunities to learn logistics and guest services in a dynamic, multi-national environment.

Competenze

• You are currently enrolled at a university within the EU.
• You are studying Hospitality, Business, Marketing, Sales or a related field.
• You bring a positive, hands-on attitude and enjoy meeting new people.
• You are organized and comfortable juggling different tasks throughout the day.
• You enjoy teamwork and taking initiative when needed.
• You are fluent in Italian and English.
• You are available for a full-time internship of 39 hours per week for 6 months.

Mansioni

• Supporting the smooth day-to-day running of the coworking spaces and rooftop, including managing rooftop operations by assisting guests, providing towels, ensuring the area is clean, tidy, and well-organized, and delivering a warm and professional welcome to all visitors.
• Keeping an eye on the space — flagging maintenance issues, restocking, and making sure everything looks and feels great
• Assisting with member queries related to facilities and access
• Working with the team to improve operational processes as we grow
• Leading tours

Conoscenze

Organised

Attention to detail

Problem solving

Team player

Italian language

English language

Formazione

Enrolled at EU university

Descrizione del lavoro

The Social Hub in Florence is seeking a Member Operations Intern to support day-to-day operations of coworking spaces and rooftop areas. You will assist guests, manage bookings, lead tours, and help ensure a warm, professional welcome for all members.

Ideal candidates are organized, proactive, and enjoy teamwork. The role offers hands-on operational experience in a growing membership business with opportunities to learn logistics and guest services in a dynamic, multi-national environment.