F&B Events Supervisor

The Social Hub (B Corp™); Firenze; In loco; EUR 22.729 - 27.780; Tempo pieno

Vantaggi offerti da questo lavoro

Career growth opportunities

Awesome discounts at properties

Dynamic work environment

Descrizione del lavoro

The Social Hub (B Corp™) in Firenze is looking for an F&B Events Supervisor to lead the front-of-house team during service. You will coordinate with the crew, ensuring smooth operations while interacting with guests and providing exceptional service.

Candidates should possess 1-2 years of experience in related roles and demonstrate strong leadership and communication skills. Joining a dynamic, certified B Corp company means you’ll help redefine hospitality while enjoying great perks and career growth.

Competenze

• 1-2 years of experience in a senior waiter, barista, or bartender role.
• Ability to communicate clearly and stay calm in busy situations.
• Genuine hospitality energy; enjoys guest interaction.

Mansioni

• Lead front-of-house team during service and maintain a positive environment.
• Support training and onboarding for new team members.
• Ensure smooth daily operations, including setups and stock management.

Conoscenze

Team leadership

Customer service

Communication

Attention to detail

Descrizione del lavoro

Overview

Your Mission, Should You Choose to Accept It. You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Events Supervisor, you’ll be the go-to during meetings and events, coordinating with the crew and making sure every setup, break and service moment runs on point. You’ll work closely with the M&E Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide your crew on the floor, helping them solve small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock, cleanliness and safety
• Stay present on the floor, chat with guests and jump in where needed
• Handle transactions accurately and pass on any irregularities
• Share targets for the shift and motivate the team to reach them
• Work closely with the kitchen and bar teams to keep service flowing

What You’ll Have

• You have 1-2 years of experience in a senior waiter, barista or bartender role
• You bring confidence leading a team during service
• You communicate clearly and stay calm when things get busy
• You have an eye for detail and keep service consistent
• You bring genuine hospitality energy and enjoy being guest-facing
• You work well with different teams and lead by example
• You speak English and Italian, extra languages are a bonus

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

As a proud B-Corp, we believe in equal pay for equal work. That’s why we make our best and fairest offer right from the start, based objectively on the role, your assessed proficiency, and our salary framework. Because we apply this standard to everyone, our salary offers are final. Because fairness shouldn’t depend on who negotiates best.

Salary

• Starting salary: 25.255,14€ gross per year

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.