Master Data & Process Excellence Lead (ERP/SAP)

Alpitronic; Bolzano; Hybrid; EUR 47,000 - 57,000; Full time

Benefits offered by this job

Total compensation starting from €52,0

Additional company benefits

Job summary

Alpitronic in Bolzano, Italy, is seeking a Master Data Manager to govern and improve core data across ERP/CRM platforms. You will define data quality standards, monitor KPIs, and lead governance initiatives with IT and business units.

You'll drive cross-application alignment, support ERP/CRM projects including SAP, and push automation and analytics to ensure accurate, reliable master data for upcoming implementations.

Qualifications

• Bachelor’s or Master’s degree in Business Administration or Data Science.
• BPMN certification or equivalent process modeling is a plus.
• Several years of professional experience in master data management or business process improvement.
• Experience in setup, maintenance, and quality assurance of master data across ERP and CRM systems.
• Strong BPMN and continuous improvement methodologies.
• Excellent communication in English and Italian and/or German.

Responsibilities

• Ensure proper setup, maintenance, and governance of master data records across domains.
• Define and enforce master data quality standards and governance processes.
• Monitor and report on master data quality KPIs; drive corrective and preventive actions.
• Design, implement, and optimize business processes related to master data for end-to-end efficiency.
• Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms.
• Collaborate with business units and IT to align master data and process requirements.
• Support strategic program planning for ERP/CRM and SAP implementation readiness.
• Drive continuous improvement in master data management through automation and analytics.

Skills

Master data management

Business process improvement

Data governance

Process modeling (BPMN)

ERP data management

English & Italian communication

Education

Bachelor’s or Master’s degree in Business Administration

Data Science

BPMN certification

Tools

ERP

CRM

Job description

Alpitronic in Bolzano, Italy, is seeking a Master Data Manager to govern and improve core data across ERP/CRM platforms. You will define data quality standards, monitor KPIs, and lead governance initiatives with IT and business units.

You'll drive cross-application alignment, support ERP/CRM projects including SAP, and push automation and analytics to ensure accurate, reliable master data for upcoming implementations.