Manufacturing Quality Manager

Henkel; Lombardia; On-site; EUR 43,000 - 53,000; Full time

Benefits offered by this job

Global wellbeing standards with health

Gender-neutral parental leave

Employee Share Plan

Welfare Platform

School Books reimbursement

Free Canteen

Bi-monthly Product Box

Job summary

Henkel is seeking a Senior Quality Assurance Manager in Lombardy, Italy to lead quality systems across materials, production, packaging, and finished goods.

You will drive NCMR investigations, PFMEA risk assessments, 5S, and continuous improvement with cross‑functional teams, maintaining top quality standards and safety.

Qualifications

• Master's degree in Chemical Engineering, Chemistry, or related field.
• Minimum 5 years in a similar role (automotive sector experience preferred).
• Fluency in English.
• Experience in ERP systems, preferably SAP.

Responsibilities

• Quality system management: develop, implement, and improve quality control systems, procedures, and documentation.
• Testing & inspections: oversee routine and surveillance tests across materials, production, packaging, and finished goods.
• 5S: implement and sustain 5S principles and organize efficient workspaces.
• Lead NCMR investigations, root cause analysis, and corrective actions.
• Coordinate PFMEA/Risk Assessments and quality improvement initiatives.
• Manage supplier complaints and support customer complaints.

Skills

Fluent English

Analytical thinking

Team leadership

Organizational skills

Proactivity

Statistical analysis

Root cause analysis

Education

Master's degree in Chemical Engineering or Chemistry

Tools

SAP

Job description

About this Position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

What You´ll Do

• Quality system management: Develop, implement, and improve quality control systems, procedures, and documentation
• Testing & inspections: Oversee routine and surveillance tests, and coordinate inspections across materials, production, packaging, and finished goods, ensuring consistent quality standards
• Equipment & maintenance management: Ensure laboratory equipment is calibrated, maintained, compliant with MSA requirements, and supported by effective preventive maintenance plans
• Manage the non-conforming material review (NCMR) Program. Lead investigations to troubleshoot plant issues and reject batches. Utilize statistical analytical techniques to identify sources of variation and opportunities to improve. Determine key causes of out of spec batches and work to implement effective countermeasures to reduce/eliminate over time. Determine root cause and corrective actions and develop project plans to drive change. Report monthly progress metrics
• Coordinate implementation of other Quality core tools, problem solving methodologies for NCM (A3, FRPS, etc)
• Be SQC tool owner - operate monitor, continuously maintain IDHs on SQC and trouble shoot alerts
• Laboratory organization (5S): Implement and sustain 5S principles to ensure organized, clean, and efficient workspaces, promoting continuous improvement
• Resource management: Monitor and allocate laboratory resources effectively to meet KPIs
• Team leadership: Manage, train, and support quality control staff. Enforce safety protocols and ensure a safe working environment
• Coordinate Quality continuous improvements projects/initiatives at site (e.g., FTR improvement, OOS reduction) in alignment with Quality Engineers, Production, Engineering teams
• Coordinate PFMEA/Risk Assessments (new and updates) based on any deviations (NCM), CP moderation, outline risk reduction steps and participate in PFMEA workshops
• Participate in NPI/MOC/MFO projects and support processes requiring Quality involvement
• Manage supplier complaints (SCMS)
• Support Quality Engineers on customer complaints
• Participate in MOS meeting and cooperate with cross functional teams for problem solving and projects

What makes you a good fit

• Master's Degree in Chemical Engineering, Chemistry, or related fields
• Min. of 5 years of previous experience in a similar role (automotive sector experience in preferred)
• Fluency in English
• Excellent interpersonal skills allowing easy interaction with interlocutors, teamwork and cross departmental work
• Strong sense of organization and planning
• Result oriented mind set & proactivity
• Great Statistical data analysis skills
• Problem solving and Root-cause-analysis (incl. A3, 8D, FRPS, 5W2H)
• Quality Core Tools (APQP, PPAP, FMEA, SPC, SQC, MSA)
• Experience in troubleshooting difficult problems in a plant environment and project management skills
• Document management, recordkeeping
• Experience in ERP, preferably SAP
• Experience in working in cross-functional team, leading and managing team

Gross annual salary starting from €48.000 - Collective Labour Agreement: "Chimico-Industria"

Some perks of joining Henkel

• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Welfare Platform
• School Books reimbursement
• Free Canteen
• Bi-monthly Product Box

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.