Application Engineer Metal South West EU

Henkel; Lombardia; Hybrid; EUR 33,000 - 41,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid work model

Wellbeing programs

Product training opportunities

Employee Share Plan

Job summary

Henkel Adhesive Technologies is seeking a technically adept professional to manage line/start-up activities, advise on product applications, and deliver trainings for field teams and customers. The role requires a Master’s degree in Chemistry or Materials, strong lab skills, and travel up to 50% across Italy and Greece.

You will work closely with sales, marketing, PD, and project teams to identify opportunities, resolve issues, and drive optimized customer processes.

Qualifications

• Master's degree in chemistry or materials is required.
• Strong practical lab skills and analytical thinking.
• Fluent in Italian and English; able to travel up to 50% (Italy & Greece).
• Excellent teamwork and communication skills.

Responsibilities

• Start-up lines/processes and recommend products; run trials with new products.
• Provide product applications training and coaching for field sales and customers.
• Communicate with sales, marketing, PD, and project teams.
• Advise customers on value-adding process solutions.
• Identify equipment solutions to improve customer processes.
• Conduct technical visits with CRM documentation (Salesforce).
• Use customer feedback to drive service improvements and new opportunities.
• Supervise lab work for samples and report results to customers.
• Promote SBU innovations and best practices across accounts.

Skills

Practical lab skills

Analytical thinking

Team spirit

Communication skills

Italian fluency

English fluency

Travel readiness 50%

Education

Master's Degree in Chemistry

Master's Degree in Materials

Tools

Salesforce

Job description

About this Position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

What You´ll Do

• Responsible for line and/or process start-up, product recommendations, customized products applications, trials with new products and troubleshooting at customers or at the laboratory
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of AE field team or project team members
• Consult customers on solutions generating value for their processes
• Identify opportunities to provide equipment solutions to enhance customer related processes
• Perform technical visits (meetings, audits, troubleshooting, etc.) for customers with documentation in the CRM tool (Salesforce)
• Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
• Reports quality issues / customers claims to relevant parts of the organization
• May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
• Promote internally SBU innovations and best learnings cross accounts

What makes you a good fit

• Master's Degree in Chemistry and/or materials
• Practical lab skills
• Analytical thinking
• Strong team spirit and communication skills
• Available to travel (50%) in Italy and Greece (also abroad if necessary for customers needs)
• Fluent in italian and english

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Welfare Platform
• School Books reimbursement
• Free Canteen and bi-monthly Product box
• Extra Professional Accident Insurance

Gross annual salary starting from €37.000

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.