Application Engineer Metal South West EU

Henkel; Settala; Hybrid; EUR 33,000 - 41,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Global growth opportunities

Wellbeing programs

Parental leave

Job summary

Henkel in Italy seeks a Chemistry/Materials specialist to support line start-up, product recommendations, and lab troubleshooting for customers and in the lab.

You will train field sales teams, communicate with cross-functional groups, and identify opportunities for equipment solutions. Travel up to 50% in Italy and Greece; fluent Italian and English are essential.

Qualifications

• Master's Degree in Chemistry and/or materials.
• Practical lab skills.
• Analytical thinking.
• Willing to travel up to 50% in Italy and Greece.
• Fluent in Italian and English.

Responsibilities

• Start-up line and/or processes, product recommendations, and trials with new products.
• Provide product application training and coaching of field sales teams and customers.
• Communicate with sales, marketing, PD, and cross-functional teams.
• Consult customers on value-adding solutions for their processes.
• Identify opportunities to provide equipment solutions to improve customer processes.
• Perform technical visits and document in the CRM (Salesforce).
• Use customer feedback to drive service improvements and new sales opportunities.
• Report quality issues or claims to relevant parts of the organization.
• Supervise laboratory work for samples from customers and report results.

Skills

Practical lab skills

Analytical thinking

Strong teamwork

Willing to travel 50%

Fluent Italian & English

Education

Master's Degree in Chemistry or Materials

Job description

About this Position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

What you´ll do

• Responsiblefor line and/or process start-up, product recommendations, customized
  productsapplications, trials with new products and troubleshooting at customers or atthe laboratory
• Responsiblefor products application / technical training and coaching of field sales
  forces andcustomers
• Responsiblefor directly communicating with sales, marketing, PD, Innovation, members
  of AE fieldteam or project team members
• Consultcustomers on solutions generating value for their processes
• Identifyopportunities to provide equipment solutions to enhance customer related processes
• Performtechnical visits (meetings, audits, troubleshooting, etc.) for customers with documentationin the CRM tool (Salesforce)
• Leveragecustomer feedback to drive optimization in customer service and identify new businessopportunities for sales colleagues
• Reportsquality issues / customers claims to relevant parts of the organization
• Maysupervise the laboratory work (incl. prioritization) for samples coming from customers,and report technical results to customers
• Promoteinternally SBU innovations and best learnings cross accounts

What makes you a good fit

• Master's Degree in Chemistry and/or materials
• Practicallab skills
• Analyticalthinking
• Strong teamspirit and communication skills
• Available to travel (50%) in Italy and Greece (also abroad if necessary for customers needs)
• Fluent initalian and english

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Welfare Platform
• School Books reimbursement
• Free Canteen and bi-monthly Product box
• Extra Professional Accident Insurance

Gross annual salary starting from €37.000

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.