MAKO OR Support Specialist - Field Role, Italy

Stryker Group; Veneto; On-site; EUR 36,000 - 59,000; Full time

Benefits offered by this job

Company Car

MAKO product training

Flat hierarchies

Career development

Team engagement

Competitive salary

Performance recognition

Job summary

Stryker is seeking 6 Product Support Specialist positions across the Triveneto region, preferably based in Verona or Padova. You will service joint replacement procedures, including MAKO robotic surgery, and provide theatre-level support and training to clinical staff.

You will work with the local sales team and Regional Sales Manager to ensure best-in-class service, manage stock and asset handling, and participate in training workshops and new product implementations.

Qualifications

• Bachelor’s degree in engineering, healthcare or related field.
• Minimum 3 years of experience working in healthcare.
• Native or C2 level of Italian and advanced level of English (C1 minimum).
• Strong knowledge of the healthcare industry.

Responsibilities

• Servicing existing and new customer base within the theatre and clinical environment.
• Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
• Providing theatre and wider HCP staff with training on Stryker products.
• Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
• Auditing theatre Stryker stock, managing consignment inventory and ensuring good asset management practice.
• Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
• Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
• Implementation of training, provision of instruments and implementation of new Stryker business.

Skills

Italian (C2)

English (C1)

Healthcare industry knowledge

Education

Bachelor’s degree in engineering, healthcare or related field

Job description

Stryker is seeking 6 Product Support Specialist positions across the Triveneto region, preferably based in Verona or Padova. You will service joint replacement procedures, including MAKO robotic surgery, and provide theatre-level support and training to clinical staff.

You will work with the local sales team and Regional Sales Manager to ensure best-in-class service, manage stock and asset handling, and participate in training workshops and new product implementations.