Luxury Wellness Concierge – Spa Guest Experience

Hotel Le Fontanelle S.p.A.; Siena; In loco; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth opportunities

Competitive salary

Accommodation for non-residents

Descrizione del lavoro

Hotel Le Fontanelle S.p.A. in Siena is seeking a Wellness Concierge to join the Spa team for the 2025 season. The ideal candidate should possess exceptional interpersonal skills and a passion for luxury hospitality.

The role involves organizing spa operations, assisting guests, and ensuring the highest quality of services. The position offers a competitive salary, opportunities for growth, and accommodation for non-resident employees.

Competenze

• Professional and courteous demeanor.
• Kind and empathetic approach to guests.
• Strong organizational and multitasking skills.

Mansioni

• Organize overall spa operations including reservations.
• Greet and assist guests before and after treatments.
• Upsell spa services and retail items to guests.
• Answer guest requests via phone and email courteously.

Conoscenze

Exceptional communication skills

Organizational skills

Customer service orientation

English fluency

Office and computer skills

Strumenti

Opera/Fidelio programs

Descrizione del lavoro

Hotel Le Fontanelle S.p.A. in Siena is seeking a Wellness Concierge to join the Spa team for the 2025 season. The ideal candidate should possess exceptional interpersonal skills and a passion for luxury hospitality.

The role involves organizing spa operations, assisting guests, and ensuring the highest quality of services. The position offers a competitive salary, opportunities for growth, and accommodation for non-resident employees.