Spa Manager, Castello di Casole, A Belmond Hotel Tuscany

Belmond; Casole d'Elsa; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Food & lodging for non residents

Learning & development activities

Lodging in staff house with swimming pool

Job summary

A luxury hotel group in Tuscany is seeking an experienced SPA Manager to oversee its wellness centre. The successful candidate will ensure efficient spa operations, provide high-quality treatments, and lead a cohesive team. They must possess strong management skills and be fluent in both Italian and English. The role includes maximizing revenue targets while maintaining guest satisfaction. Unique benefits include food and lodging for staff, development activities, and accommodation in a beautiful villa with amenities.

Qualifications

• Previous experience in luxury hotel & spa environment required, 3 years at least.
• Must have a positive attitude and be able to handle stressful situations.
• Outgoing personality yet discreet in nature. Natural flair for details.

Responsibilities

• Oversee the efficient running and profitability of the spas, ensuring policies are followed.
• Deliver hands-on treatments and maximize treatment and retail sales.
• Help achieve revenue targets while ensuring compliance with policies.

Skills

Leadership skills

Fluency in Italian

Fluency in English

Excellent PC skills

Social media skills

Job description

We are currently seeking an experienced, talented, and passionate professional SPA Manager to coordinate the wellness centre of our prestigious property. He/She will carry out facial and body treatments to a high professional standard and will be able to advise guests on their skincare regime and on other appropriate treatments. The ideal candidate has strong management skills in running all aspects of a spa. Reports to the Hotel GM.

Main duties and responsibilities

• Responsible for overseeing the efficient running and profitability of service in both spas, ensuring that policies and procedures are complied with the highest standards of service and guest satisfaction;
• The role involves hands on treatments. He/She has to maximize treatment and retail sales through excellent telephone skills, repeat bookings, customer care;
• Enable the department to achieve company’s revenue targets on a daily and monthly basis while ensuring compliance with all standard operating policies, procedures including Leading Quality Assurance.

Requirements

• Previous experience in luxury hotel & spa environment required, 3 years at least.
• Leadership skills, skilled at building a cohesive team and facilitating goal accomplishment, developer of others.
• Must have a positive attitude and be able to handle stressful situations.
• Fluency in Italian and English.
• Outgoing personality yet discreet in nature. Natural flair for details.
• Excellent PC & social media skills.

Benefits

• Food & lodging for non residents
• Learning & development activities
• Lodging in wonderful staff house in Hotel with swimming pool

A former 10th century castle, the 39 suites of Castello di Casole retain the ambience of a private country house. It is a gateway to rolling hills, olive groves, and vineyards, as well as Tuscan towns Siena, Florence, and San Gimignano. The hotel is rooted in its agricultural past, displaying Etruscan artifacts found across its 3,200 acres. Its cuisine celebrates its surroundings, with a farm-to-table concept and a focus on simple, fresh produce. Expansive gardens are complemented by an infinity pool and a spa housed in the former wine cellar. Two private villas reflect Tuscan tradition. Guests are invited to take in the landscape with activities ranging from stargazing and hiking to wine tasting and truffle hunting. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.