Luxury Spa Receptionist: Tuscany Wellness

Hotel Le Fontanelle S.p.A.; Castelnuovo Berardenga; In loco; EUR 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accommodation provided

International luxury environment

Growth opportunities

Competitive salary

Descrizione del lavoro

Hotel Le Fontanelle S.p.A. on a Tuscan hilltop seeks a SPA Receptionist for our wellness center. You will greet guests with warmth, present spa services, and schedule treatments to ensure seamless operations for a 5-star experience.

Ideal candidates bring luxury spa exposure, polished communication in Italian and English, and familiarity with spa booking software; a willingness to work shifts, weekends and holidays is required.

Competenze

• Experience in luxury hotel SPAs or premium wellness centers.
• Excellent communication and customer service.
• Fluency in Italian and English; knowledge of a third language is a plus.
• Familiarity with hotel management systems and spa booking software.
• Willingness to work shifts, weekends and holidays.

Mansioni

• Welcome SPA guests with professionalism and elegance, presenting services.
• Manage the treatment schedule and coordinate therapists’ shifts and appointments.
• Listen to guests’ needs to recommend treatments and promote products.
• Maintain reception area to 5-star standards of order, cleanliness and atmosphere.
• Collaborate with Front Office for a fully personalized guest experience.

Conoscenze

Customer service

English

Italian

Shift work

Strumenti

Hotel management systems

Spa booking software

Descrizione del lavoro

Hotel Le Fontanelle S.p.A. on a Tuscan hilltop seeks a SPA Receptionist for our wellness center. You will greet guests with warmth, present spa services, and schedule treatments to ensure seamless operations for a 5-star experience.

Ideal candidates bring luxury spa exposure, polished communication in Italian and English, and familiarity with spa booking software; a willingness to work shifts, weekends and holidays is required.